Scarlett Riemer
Austin
Summary
Dynamic customer-focused professional with experience at Lucky Lab Coffee Co. of Austin, specializing in problem-solving and customer experience. Recognized for creating personalized experiences that enhance customer satisfaction, demonstrating strong attention to detail and effective collaboration skills. Consistently contributes to team success and fosters positive community atmospheres through innovative service strategies.
Overview
5
5
years of professional experience
Work History
Barista & Register
Lucky Lab Coffee Co. Of Austin
Austin
08.2024 - Current
- Greeting customer promptly upon arrival
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Chosen to participate in special events such as a Waymo marketing event
Camp Counselor & Specialist
Camp Sabra
05.2024 - 08.2024
- Worked summer 2021 & 2022 as land sport specialist and in counselor
- Assigned Assistant Unit head in 2024
- Managed conflict resolution among campers, promoting a positive and supportive community atmosphere.
- Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
Freshens Worker
Freshens
San Antonio
01.2024 - 05.2024
- Organized inventory systematically for easy access.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Retail Worker
Outside, Texas
Dallas
10.2022 - 05.2024
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in store layout redesigns, contributing to a more intuitive shopping experience and increased customer dwell time.
- Attended multiply off-site sales events
- Developed promotional strategies to increase sales volume.
Barista
Toasted Coffee And Kitchen
Dallas
09.2020 - 05.2024
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
Bachelor of Arts - Government
University of Texas At Austin
Austin, TXBachelor of Arts - Government
UT San Antonio
San Antonio, TXInternational Bachelorette Program -
Woodrow Wilson High School
Dallas, TX05.2023
Skills
- Problem solving
- Creativity
- Collaborates very well with others
- Event Planning
- Enforcing Rules
- Attention to Detail
- Customer and Service-Oriented
- Event planning
- Guest relations
Affiliations
- Alpha Epsilon Phi UT Austin
- UT Austin Hillel
- UPC DEI Task Force
- UTSA Hillel
- UTSA Israel Expo. Committee
Timeline
Barista & Register
Lucky Lab Coffee Co. Of Austin
08.2024 - Current
Camp Counselor & Specialist
Camp Sabra
05.2024 - 08.2024
Freshens Worker
Freshens
01.2024 - 05.2024
Retail Worker
Outside, Texas
10.2022 - 05.2024
Barista
Toasted Coffee And Kitchen
09.2020 - 05.2024
Bachelor of Arts - Government
University of Texas At Austin
Bachelor of Arts - Government
UT San Antonio
International Bachelorette Program -
Woodrow Wilson High School
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