Scarlett Rosado Valdez
Jamaica
Summary
Experienced customer service representative with a proven track record of delivering exceptional service and resolving customer inquiries efficiently.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
CCA
USPS
10.2024 - Current
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
- Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.
- Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
- Planned and cased mail in sequence of delivery for designated route.
- Safely operated postal vehicles for transportation of mail between facilities, adhering to traffic laws and regulations.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Cashier
Slims Bagels and Deli
04.2019 - 08.2024
- Managed cash register and processed transactions efficiently and accurately
- Provided excellent customer service by addressing and resolving customer complaints and inquiries
- Assisted with stocking and restocking inventory to ensure products are readily available for customers
- Operated POS system to scan items, input prices, and accept payment from customers
- Maintained a clean and organized work area to enhance the shopping experience for customers
Food Service
Tinas's Cuban Cuisine
01.2014 - 01.2019
- Maintained a clean and organized work area to enhance the shopping experience for customers
- Managed cash register and processed transactions efficiently and accurately
- Operated POS system to scan items, input prices, and accept payment from customers
- Operated phone calls and managed customers' requests
Education
Criminal Justice -
John Jay College of Criminal Justice
05.2018
Skills
- Excellent communication
- Problem-solving
- Time management
- Teamwork
- Adaptability
- Attention to detail
- Patience
- Organization
- Friendly, positive attitude
- Flexible and adaptable
- Dependable and responsible
- Multitasking
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
CCA
USPS
10.2024 - Current
Cashier
Slims Bagels and Deli
04.2019 - 08.2024
Food Service
Tinas's Cuban Cuisine
01.2014 - 01.2019
Criminal Justice -
John Jay College of Criminal Justice
Similar Profiles
Jocelyn ParksJocelyn Parks
Clerk at USPSClerk at USPS
Mathilda BarteltMathilda Bartelt
PSE Clerk at USPSPSE Clerk at USPS
Steve ClowerSteve Clower
City Letter Carrier at USPSCity Letter Carrier at USPS
Ryan Leigh-Ann WheelerRyan Leigh-Ann Wheeler
City Letter Carrier at USPSCity Letter Carrier at USPS
Ariel WynnAriel Wynn
Visual Commercial at ZaraVisual Commercial at Zara