Scarlett Sadler
Miami,FL
Summary
Natural leader experienced in driving team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others and have the most effective outcome.
Overview
8
8
years of professional experience
Work History
Director of Operations and Client Services
Rodgers Financial Group
01.2023 - Current
- Managed existing and developed new client relationships, identifying risk, and growth opportunities.
- Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
- Kept stakeholders up-to-date on details pertaining to client projects.
- Designed metrics to support customer and market-driven culture and address company priorities.
- Administered account transactions and responded to customer inquiries concerning financial products.
- Opened accounts for new and existing customers and assisted customers in completing application forms.
Business Analyst
PFSweb
05.2020 - 12.2022
- Spearheaded business operations by consistently seeking methods to improve profitability through cost containment, efficiency improvements and revenue generation.
- Liaised with clients to identify and target inefficiencies in areas of risks / business controls, process gaps, and workflow discrepancies.
- Improved cycle count discrepancy rates through process improvements and maintaining high levels of data integrity.
- Studied movement of goods to identify gaps in efficiency and other areas needing improvement.
- Managed distribution network, logistics, trade compliance and warehouse management.
- Optimized execution of supply chain by forecasting, scheduling orders and balancing inventory levels for over 3 accounts.
Marketing Manager
The Bluff
01.2017 - 03.2020
- Created informative and entertaining posts for the client's Twitter, Facebook and Instagram pages
- Responded to comments, posts and questions from various channels
- Drafted and managed print, online and social media communications designed to promote company brand, image and values
- Created effective messaging using language, graphics and marketing collateral
Marketing Intern
AutoZone Liberty Bowl
11.2017 - 01.2019
- Assisted in the planning and execution of events associated with the AutoZone Liberty Bowl including all special events leading up to the game and the game itself
- Assisted with ticket and event orders through ARCHTICS ticketing system for a sold out 2017 AutoZone Liberty Bowl game
- Assisted with preparing and completing sponsorship agreements
- Supported daily office operations and customer support leading up to the AutoZone Liberty Bowl game
Education
BBA - Marketing Management
The University of Memphis
12.2018
Skills
- Microsoft: Office and Excel certified
- Strategic Planning and Execution
- Data Analytics
- Process Improvement
- Risk Mitigation
- KPI Tracking
Timeline
Director of Operations and Client Services
Rodgers Financial Group
01.2023 - Current
Business Analyst
PFSweb
05.2020 - 12.2022
Marketing Intern
AutoZone Liberty Bowl
11.2017 - 01.2019
Marketing Manager
The Bluff
01.2017 - 03.2020
BBA - Marketing Management
The University of Memphis
Similar Profiles
Roberto MaciasRoberto Macias
Concrete Laborer at Rodgers GroupConcrete Laborer at Rodgers Group
Laprell WilsonLaprell Wilson
CDL Truck Driver at Rodgers GroupCDL Truck Driver at Rodgers Group
SUSAN R SchorerSUSAN R Schorer
Realtor at Levi Rodgers Real Estate GroupRealtor at Levi Rodgers Real Estate Group