Scarlett Sasscer
Taylor,TX
Summary
Experienced Executive Assistant Reliable Facilities Manager with detail- and results-oriented nature. Possessing an exceptional commitment to quality and service.
Overview
24
24
years of professional experience
Work History
Executive Assistant
PACIFIC WESTERN BANK
- Served as both an Executive Assistant and Facilities Manager for PacWest Bancorp
- Managed staff
- Supervised and executed large-scale security projects and provided accurate security presentations to all staff
- Created documentation, correspondence, and collaborated on company continuity policies shared with all employees
- Assisted with technical security programs, oversaw alarm system set-up, and visitor badges process
- Managed vendor relationships, decorating renovations and maintenance
- Oversaw facilities buildouts
- Documented and communicated facilities-related procedures to all employees
- Approved office supply orders and confirmed all authorized facility vendor contracts met the budgetary requirement
- Addressed and responded to internal frequent questions, inquiries, and requests regarding the facilities process.
Executive Assistant
RELIABLE POWER (Startup)
- Welcomed new and returning investors and assisted them with their administrative and personal tasks
- Provided exceptional customer service that assisted in building excellent client relationships
- Interacted with foreign consultants who regularly visited the office
- Planned both work and social events for the group and assisted the office and visitors with any needed administrative tasks
- Assisted the founder with research on several aspects of the business start-up
- Performed accounting duties, created, and implemented the groundwork for the company’s administrative process.
Executive Assistant
PACIFIC WESTERN BANK
01.2005 - Current
- Manage complex executive calendars, itineraries, agendas; coordinate meeting logistics, and set appointments
- Provide in-depth administrative and clerical support to the executive team
- Effectively manage, direct, and oversee event planning assignments successfully including large-scale divisional meetings and events
- Maintains confidential information and uses extreme tact and diplomacy in managing sensitive information and or situations
- Serve as a personal assistant to current boss for over 18 years in addition to supervising other administrative staff
- Manage and process expense reports and coordinate travel arrangements
- Develop processes and procedures that cover routine and special office needs including general office machine maintenance, invoice monitoring and receipt, and routing direct billing to the appropriate department
- A key point of contact with vendors on facilities, maintenance, or building management issues
- Supervise special projects such as buildouts, painting, security, and other critical facilities projects
- Assist with recruitment, interviewing hiring, and training qualified replacement staff
- Propose cost-saving initiatives to management as required
- Collaborate with IT to communicate upcoming changes, procedures, and internal moves to ensure technical maintenance for security cameras, alarm, and visitor tracking programs are timely.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Coordinated events and worked on ad hoc projects.
Executive Assistant
VENNERS & CO. and RELIABLE POWER
01.2000 - 01.2005
- Provided leadership and direction to two offices for a lobbyist - Venners & Co., and Reliable Power
- This included administrative support for both offices and public relations for the second office
- Oversaw bank accounts, provided all administrative and personal support for both partners
- Provided extremely sensitive and confidential administrative support duties to top-level executives
- Comfortably interacted with Senators and Congressmen with ease and professionalism
- Planned political and personal events independently
- Helped maintain client relationships
- Tracked travel expenses items, ordered, and maintained office supplies
- Planned successful political events and interfaced with diverse multi-million-dollar investor clients including travel plans and trip agendas
- Coordinated orientation plans for all incoming staff
- Attended events on the hill.
Education
Some College
Skills
- Executive Level Support
- Executive Calendar Management
- Meetings & Travel Coordination
- Event Planning & Project Management
Timeline
Executive Assistant
PACIFIC WESTERN BANK
01.2005 - Current
Executive Assistant
VENNERS & CO. and RELIABLE POWER
01.2000 - 01.2005
Executive Assistant
PACIFIC WESTERN BANK
Executive Assistant
RELIABLE POWER (Startup)
Some College
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