Scarlett Snyder
Scranton,United States
Summary
Highly motivated and results-oriented professional with a proven track record in [your industry or field]. Equipped with strong skills in customer relations, and time management. Adept at problem-solving, and communication. Committed to delivering high-quality results and contributing to the success of a dynamic organization.
Overview
4
4
years of professional experience
Work History
Flight Attendant
Envoy Air Inc An American Airlines Company Group
08.2022 - Current
- Provided exceptional customer service to passengers during flights, ensuring their safety, comfort, and satisfaction.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Conducted pre-flight safety demonstrations and assisted passengers with emergency procedures as needed.
- Managed cabin operations, including preparing and serving meals and beverages, and maintaining cleanliness and organization.
- Responded promptly to passenger requests and inquiries, addressing concerns and resolving issues to ensure a positive experience.
- Collaborated with fellow crew members to coordinate efficient and smooth flight operations.
- Maintained up-to-date knowledge of airline policies, procedures, and safety regulations.
- Demonstrated leadership and teamwork skills in emergency situations, prioritizing passenger safety and well-being.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Supported fellow crew members in managing challenging situations involving unruly or intoxicated passengers, maintaining order within the cabin area.
Veterinary Receptionist
Pasquotank Animal Hospital
08.2021 - 10.2021
- Streamlined office operations for increased efficiency by organizing files and maintaining a clean reception area.
- Boosted clinic revenue with accurate billing and invoicing procedures.
- Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Answered phone calls and messages for a two-physician veterinary clinic, efficiently scheduling appointments and managing client inquiries to ensure smooth operations and high levels of client satisfaction.
In-Home Nanny
Self Employed
03.2020 - 06.2021
- Managed challenging behaviors effectively, utilizing de-escalation techniques and behavior modification strategies.
- Increased independence in daily living activities by teaching self-care skills such as dressing, grooming, and hygiene management.
- Educated siblings on the unique needs of their brother , promoting empathy and understanding within the family unit.
- Supported students'' academic progress by providing individualized attention and tailored instruction to meet diverse learning needs.
- Enhanced child development by providing a nurturing and educational environment for daily activities.
- Fostered emotional growth and social skills through consistent daily routines and clear communication.
Education
High School Diploma -
Sanderson High School
Raleigh, NC06.2019
Skills
- Communication – Effectively conveying information through written and verbal channels
- Problem-Solving – Identifying issues and developing practical solutions
- Customer Service – Providing excellent support and resolving client issues to enhance satisfaction
- Time Management – Prioritizing tasks and managing time efficiently to meet deadlines
Timeline
Flight Attendant
Envoy Air Inc An American Airlines Company Group
08.2022 - Current
Veterinary Receptionist
Pasquotank Animal Hospital
08.2021 - 10.2021
In-Home Nanny
Self Employed
03.2020 - 06.2021
High School Diploma -
Sanderson High School
Similar Profiles
Raymond HaneyRaymond Haney
Shift Manager LAX INTERNATIONAL AIRPORT at Envoy Air Inc an American Airlines company groupShift Manager LAX INTERNATIONAL AIRPORT at Envoy Air Inc an American Airlines company group
Keshun SmithKeshun Smith
Customer Service Lead Agent at Envoy Air Inc an American Airlines Company GroupCustomer Service Lead Agent at Envoy Air Inc an American Airlines Company Group
Josiah BrownJosiah Brown
Ramp Agent at Envoy Air Inc an American Airlines Company GroupRamp Agent at Envoy Air Inc an American Airlines Company Group
Vateesha S DeBoldVateesha S DeBold
Customer Service Agent at Envoy Air Inc An American Airlines Company GroupCustomer Service Agent at Envoy Air Inc An American Airlines Company Group
Karelys NievesKarelys Nieves
Teacher Aid at United Neighborhood Centers Of NEPATeacher Aid at United Neighborhood Centers Of NEPA