Scarlett Sykes
Leasburg,NC
Summary
Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.
Overview
25
25
years of professional experience
Work History
Cleaning Technician
Carrie's Cleaning Service
Durham, NC
09.2021 - Current
- Cleaned and sanitized all bathrooms, including toilets, mirrors, sinks, and floors.
- Swept and mopped all hard-surface floors in the facility.
- Vacuumed carpets in offices, hallways and other areas as needed.
Receptionist
Alamance Chiropractic Center
Burlington, NC
01.2000 - 12.2020
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Education
Some College (No Degree) - Office Systems
Alamance Community College
Graham, NCSkills
- Clerical Support
- Data Entry
- File Management
- Scheduling
- Administrative Support
- Calm Demeanor
- Multi-line phone system operation
- Office equipment operations
- Customer and client relations
- Calendar Management
- Multi-line telephone skills
Timeline
Cleaning Technician
Carrie's Cleaning Service
09.2021 - Current
Receptionist
Alamance Chiropractic Center
01.2000 - 12.2020
Some College (No Degree) - Office Systems
Alamance Community College
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