Scarlett Wanna-Lohnes

• Coordinated, Developed and maintained detailed project documentation, enhancing clarity and alignment among clients, talents and vendors.
• Facilitated communication between clients and vendors to streamline operations and resolve issues promptly.
• Implemented process improvements that increased efficiency in project management workflows and talents revenue.

Independent Talent Coaching

• Social Media Strategy

• Personal Brand Development

• Booking & Scheduling

• Adult Entertainment Promotion

• Influencer Marketing

• Club/Event Coordination

• Creative Direction & Styling

Traveled as a professional dancer across major U.S. cities, developing deep insight into regional markets and club dynamics.

• Operated independently as a trusted mentor and unofficial talent manager to newer dancers and creators entering the industry.

• Provided 1-on-1 coaching on performance style, customer interaction, club etiquette, and wardrobe.

• Advised clients on launching and growing digital platforms such as OnlyFans and Fansly.

• Supported content creators with branding, content planning, collaboration strategy, and subscription pricing.

• Booked dancers for events, shows, and club appearances negotiated rates and ensured client satisfaction.

• Developed professional relationships that helped new performers build confidence, financial independence, and long-term success.

• Cultivated client relationships, leading to a notable increase in repeat business and referrals.
• Welcomed customers warmly, improving service experience and fostering customer loyalty.

• Serve drinks, ensuring swift service and enhancing customer satisfaction.
• Manage transactions accurately, maintaining financial integrity.
• Maintain cleanliness and stock, optimizing bar workflow.
• Create signature cocktails, elevating menu and customer experience.
• Handle high-volume shifts, ensuring seamless and positive patron experiences.
• Implemented efficient restocking system, minimizing service interruptions. Maintained meticulous bar cleanliness and inventory, reducing waste and optimizing stock levels.

• Served Patrons with food and beverages in a positive and friendly manner.
• Provided information for fine dining to help with food and beverage selections.
• Presented ordered choices in a prompt and effective manner.
• Maintained dining ambiance with an enthusiastic attitude. Elevated dining experiences through attentive service, expertly recommending pairings and creating a welcoming atmosphere for patrons.
• Consistently met and exceeded sales targets by upselling premium menu items and providing exceptional customer service.

• Provided exceptional customer service, addressing guest inquiries and concerns promptly.
• Managed check-in and check-out processes efficiently, ensuring smooth guest experiences.
• Coordinated room assignments and maintained accurate reservations using hotel management software.
• Assisted in training new front desk staff on procedures and hotel policies.
• Resolved guest complaints effectively, maintaining high satisfaction rates among patrons.
• Collected room deposits, fees, and payments.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Handled financial transactions accurately, ensuring proper billing and payment processing.
• Confirmed relevant guest information and payment methods to prevent fraud.
• Streamlined reservations process for improved accuracy and guest experience
• Balance banks with large sums of money.

• Managed daily operations of gift shop, ensuring smooth customer service and effective merchandise displays.
• Trained and mentored new staff on sales techniques and product knowledge to enhance team performance.
• Implemented inventory control measures to maintain stock levels and reduce shrinkage in retail environment.
• Developed promotional displays that increased customer engagement and enhanced shopping experience.
• Assisted customers with product selection, fostering a welcoming atmosphere and driving repeat business.
• Processed transactions efficiently, ensuring accuracy in cash handling and point-of-sale operations.
• Collaborated with vendors to source unique products that aligned with customer preferences and trends.
• Increased customer satisfaction by providing exceptional service and maintaining a friendly demeanor.
• Conducted regular price audits to ensure accuracy and consistency across all products within the gift shop.
• Boosted sales through effective product recommendations, based on customer preferences and needs.
• Managing POS and balancing bank to zero at the end of each shift

• Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
• Assisted customers with inquiries, enhancing overall experience.
• Maintained a clean and organized checkout area to promote safety and efficiency.
• Trained new cashiers on register operations and customer service protocols.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Maintained up-to-date knowledge of store, state, and federal policies and procedures, ensuring compliance in all transactions.
• Boosted team efficiency, shared best practices in cash handling and customer interaction.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.