Knowledgeable Veterinary assistant / receptionist with solid foundation in animal care and clinical assistance. Supported veterinary procedures and maintained high standards of patient care. Demonstrated expertise in animal handling and medical record-keeping.
Overview
8
8
years of professional experience
Work History
Veterinary Assistant/Receptionist
Animal Kind Veterinary Hospital
03.2021 - 02.2025
Comfort and restrain pets during examinations and care
Clean, sterilize and maintain kennels, examining rooms and other equipment
Administer medication prescribed by Veterinarians
Performed drawing blood, cytocentesis, stool samples and performing diagnostic imaging
Ensuring that animal records are up to date (vaccine status, medication administered, laboratory reports, medical history etc.)
Communicated with pet owners about care plans, procedures and follow up home care
Making sure the entire hospital is clean throughout the day
Worked effectively in fast-paced environments.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours across night, weekend, and holiday shifts.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
Dog Walker
Wag/Rover
03.2017 - 02.2021
Ensure safety of dog and community when walking
Feed dogs to maintain healthy composure
Provide dog boarding and sitting
Pick up and drop off dogs at requested times and location
Made owners comfortable with care by following instructions and meeting dog needs.
Delivered peace of mind for clients by providing regular updates and photos of their pets during walks.
Pharmacist Technician
Prime Care Drug And Surgical Corp Pharmacy
10.2020 - 06.2020
Swiftly and correctly calculate dosages, dispense medication, prepare prescription labels and fill prescriptions for approval for pharmacists
Use the pharmacy’s computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing information
Provided friendly customer service at prescription drop off and pick up counter
Performed opening and closing of the pharmacy
Made sure pharmacy shelves were stocked and presentable
Reach out to customers through the phone to make sure if they want to receive their medication through delivery or pick up
Education
Associates Degree -
LaGuardia Community College
Long Island City, NY
06.2019
Skills
Fluent in English and Spanish
Ability to work as a team or individuality without supervision
Customer service and relationship building
Effective in internet research and navigation
Patient restraint
Medication administration
Vaccine administration
Medical triage
Telephone etiquette
Medical recordkeeping
Empathy for animals
Timeline
Veterinary Assistant/Receptionist
Animal Kind Veterinary Hospital
03.2021 - 02.2025
Pharmacist Technician
Prime Care Drug And Surgical Corp Pharmacy
10.2020 - 06.2020
Dog Walker
Wag/Rover
03.2017 - 02.2021
Associates Degree -
LaGuardia Community College
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