Scarllyn De Aza Ortiz
Summary
Medical Administrative professional with extensive experience in managing patient records and scheduling appointments. Proven ability to coordinate healthcare services efficiently while maintaining confidentiality of sensitive information. Strong organizational skills and adaptability in fast-paced environments contribute to effective multitasking and team collaboration. Committed to providing high-quality support and compassionate care to individuals in need.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Care Giver
Secured Heads Solutions
07.2025 - Current
- Provided compassionate, hands-on care for a brain cancer patient during treatment and recovery.
- Supported daily living activities, including hygiene, ambulation, and medication reminders.
- Helped manage nutrition by preparing balanced meals in line with medical and dietary guidelines.
- Assisted with light housekeeping to maintain a clean and comfortable home environment.
- Offered emotional support and companionship to improve the overall quality of life.
- Adapted care routines based on changing medical and behavioral needs, including experience with an autistic individual.
Cook
BJ’s Restaurant & Brewhouse
07.2019 - 01.2025
- Training new employees and assisting with scheduling.
- Meeting and greeting customers with professionalism.
- Educating new staff on the menu, policy, and services.
Personal Assistant
Luzzion Wireless
10.2021 - 11.2022
- Efficiently managing schedules, appointments, and daily tasks.
- Ensuring smooth operations and managing client appointments.
- Providing personalized and professional service to clients.
Education
Medical Administrative Assistant -
Goodwin
East Hartford, CT 09.2025 - 12.2025
High School Diploma -
Manchester High School
Manchester, CT01.2016
Skills
- Working knowledge of different types of patient scheduling
- Familiar with blood drawing procedures, medical terminology, first aid, and safety
- Willingness to undergo training and acquire new skills
- Commitment to upholding high standards set by regulatory authorities
- Comfortable working in fast-paced environments and adapting to changing situations
- Strong interpersonal and communication skills
- Phone etiquette
- Bilingual fluency in Spanish
- Attention to detail
- Problem-solving aptitude
Certification
NHA Certified (CMAA)
Languages
Spanish
Professional
Timeline
Medical Administrative Assistant -
Goodwin
09.2025 - 12.2025
Lead Care Giver
Secured Heads Solutions
07.2025 - Current
Personal Assistant
Luzzion Wireless
10.2021 - 11.2022
Cook
BJ’s Restaurant & Brewhouse
07.2019 - 01.2025
High School Diploma -
Manchester High School