Summary
Work History
Education
Skills
Certification
Work Preference
Timeline
Generic
Misha Carson-Owens
Open To Work

Misha Carson-Owens

Leasing and Marketing Professional
Atlanta,GA

Summary

Lifelong learner with a passion for acquiring pertinent knowledge, striving to become a valued resource in any professional setting. Engages with customers at all levels, enjoys identifying challenges and working collaboratively to discover effective resolutions. Possesses a keen eye for detail and a natural inclination towards computer technology, well-equipped to excel in roles that demand precision and technical expertise.

Work History

Leasing and Marketing Professional

Willow Bridge
02.2025 - Current
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently. Conducted market research and analysis to identify consumer trends and preferences.
  • Organized and executed successful community events, generating valuable leads and fostering business relationships.
  • Facilitated collaboration between leasing and marketing teams for better alignment on goals and strategies, leading to increased revenue growth.

Bartender/Server

Main Event
09.2024 - 04.2025
  • Performed front of house duties, including bartending and serving.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Leasing Professional

American Landmark
11.2024 - 02.2025
  • Executed efficient leasing services while overseeing office operations.
  • Presented property amenities to potential residents during guided walkthroughs.
  • Arranged appointments, ensuring timely follow-up.
  • Addressed inquiries and managed service requests with professionalism.

Assistant Community Manager

RHP Properties
05.2024 - 08.2024
  • Maintained relationships within a manufactured home community while developing new sales leads
  • Facilitated property tours on listed and brokered homes to attract potential clients.
  • Performed administrative office work and provided requested information through telephone inquiries
  • Finalized property transactions, achieving efficient lease procedure execution.

Customer Experience Consultant

CarMax
05.2023 - 05.2024
  • Conducted online and phone consultations to determine client-specific automotive needs.
  • Responding to sales leads and inquiries while offering retail support and driving traffic
  • Documented customer interactions in internal database to maintain customer service history details.
  • Leveraged excellent listening skills to understand each customer''s unique situation, resulting in tailored recommendations that met their specific needs.
  • Utilized CRM tools effectively to track customer interactions, enabling quick access to relevant information when needed.
  • Utilized telephone, online chat, and email platforms to deliver outstanding customer service.

Member Sales & Service - Teller

UW Credit Union
01.2022 - 01.2023
  • Provided informed insights on diverse Credit Union services and products.
  • Maintained precision and efficiency in handling all member-related tasks.
  • Assumed responsibility for branch duties such as opening/closing procedures, cash balancing, supply orders and equipment trouble shooting
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.

Assistant Property Manager

Extra Space Management
06.2017 - 03.2020
  • Recognized needs of potential tenants and offered appropriate solutions.
  • Managed multiple site locations administrative duties and facility maintenance
  • Coordinated auction preparation for overdue accounts.
  • Marketed premium merchandise and relocation materials.
  • Consistently achieved monthly sales targets.

Education

Associate of Applied Science - Marketing

Waukesha County Technical College
Pewaukee, WI
01.2016 - 05.2021

Skills

  • Microsoft Office
  • Property Leasing
  • Fair Housing Regulations
  • Administrative support
  • Team collaboration
  • Market trend analysis
  • CRM software proficiency
  • YARDI

Certification

  • Real Estate Investing, 12/01/21-Present
  • Certified Notary Public, 07/01/24-07/31/28
  • Certified Property Manager, 06/01/24-Present

Work Preference

Work Type

Full Time

Timeline

Leasing and Marketing Professional

Willow Bridge
02.2025 - Current

Leasing Professional

American Landmark
11.2024 - 02.2025

Bartender/Server

Main Event
09.2024 - 04.2025

Assistant Community Manager

RHP Properties
05.2024 - 08.2024

Customer Experience Consultant

CarMax
05.2023 - 05.2024

Member Sales & Service - Teller

UW Credit Union
01.2022 - 01.2023

Assistant Property Manager

Extra Space Management
06.2017 - 03.2020

Associate of Applied Science - Marketing

Waukesha County Technical College
01.2016 - 05.2021

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Misha Carson-OwensLeasing and Marketing Professional