Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shaguana (Chanel) Burris

Charlotte,NC

Summary

Proven Medication Aide and Store Associate with a track record of enhancing patient care at Shiftkey and boosting retail operations at Target. Specializes in staff training, customer service excellence, and efficient stock management. Known for fostering professional relationships and a positive work environment, significantly improving patient and customer satisfaction. Demonstrates exceptional time management and empathy in fast-paced settings.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Medication Aide

Shiftkey
05.2023 - 10.2024
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
  • Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
  • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Conducted assessments to identify residents'' needs, ensuring appropriate placement within the facility''s programs and services.
  • Managed scheduling, staffing, and budgeting effectively to optimize resource allocation across resident care activities.
  • Proactively addressed any potential conflicts among staff members or between staff and residents, fostering a positive work environment conducive to quality care.

Store Associate

Target
12.2011 - 03.2012
  • Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
  • Collaborated with sales team to ensure adequate supply levels for promotions and seasonal demand fluctuations that was appealing to customers and retained customer excitement.
  • Adhered to company security practices and cash control procedures.
  • Assisted in the development of new stock room associates by providing hands-on training, guidance, and support during their initial onboarding period.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom, and store near shift close.

Education

High School Diploma -

Central Piedmont Community College
Charlotte, NC
05-2014

Skills

  • Customer service
  • Team coordination
  • Daily living assistance
  • Staff training and development
  • Stock replenishment
  • Shipment preparation
  • Merchandising assistance
  • Promotional display building
  • Patience and empathy
  • Time management skills
  • Cash handling and management
  • Product knowledge

Certification

  • Community Health Worker Certificate - NC Community Health Worker Association.

Timeline

Medication Aide

Shiftkey
05.2023 - 10.2024

Store Associate

Target
12.2011 - 03.2012

High School Diploma -

Central Piedmont Community College
Shaguana (Chanel) Burris