Summary
Overview
Work History
Education
Skills
Timeline
Generic

Schaniqua Salter

Palm Springs,CA

Summary

Experienced healthcare professional adept at managing patient admissions and ensuring smooth operational flow in medical settings. Strong focus on team collaboration and adaptability, with proven track record of meeting organizational goals. Skilled in patient communication, data entry, and problem-solving, consistently reliable in dynamic environments.

Overview

25
25
years of professional experience

Work History

Admitting Representative

Tenet Health
08.2004 - Current
  • Facilitated timely response to inquiries from various departments, promoting smooth hospital operations.
  • Ensured compliance with HIPAA regulations, safeguarding the privacy of sensitive patient information.
  • Provided excellent customer service to patients and their families during the registration process.
  • Improved accuracy of medical records by diligently reviewing documentation for completeness and correctness.
  • Prioritized workload effectively while handling multiple tasks simultaneously within a fast-paced environment.
  • Developed positive relationships with physicians, nurses, and other hospital staff, fostering effective communication across departments.
  • Assisted in training new admitting representatives, sharing best practices for successful job performance.

Front Desk Agent

Marriot Hotel
06.2000 - 02.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Collected [Type] payments, processed transactions and updated relevant records.

Education

Certificate of Technical Studies - Medical Office Mangement

Desert Career College
Palm Springs, CA
01-2002

High School Diploma -

Mt. San Jacinto High School
Cathedral City, CA
06-1995

Skills

  • HIPAA compliance
  • Patient confidentiality
  • Patient registration
  • Insurance verification
  • Payment processing
  • Checking in patients
  • Telephone etiquette
  • Emergency room experience

Timeline

Admitting Representative

Tenet Health
08.2004 - Current

Front Desk Agent

Marriot Hotel
06.2000 - 02.2020

Certificate of Technical Studies - Medical Office Mangement

Desert Career College

High School Diploma -

Mt. San Jacinto High School

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Schaniqua Salter