Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
PROFESSIONAL LEADERSHIP
2017 Leadership Award Recipient
Work Availability
Work Preference
Software
Timeline
Generic
SCHANTEE’ D. SALES

SCHANTEE’ D. SALES

Canton,GA

Summary

Results-driven leader with a strong business acumen, dynamic spirit, and a reputation built on 10+ years of success in critical roles within recognized healthcare and non-profit organizations. Extensive experience collaborating with executive teams and key decision-makers to define and execute comprehensive operating strategies, focusing on continued growth through program development, regulatory enforcement, staffing, team building, and improving efficiencies in operations and patient care. Strong organizational capabilities, and dedication to fostering diverse and inclusive cultures that promote excellence and results.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Clinic Director

Acadia Healthcare
02.2024 - 05.2024
  • Coordinated interdisciplinary teams for seamless delivery of care across various specialties within the clinic setting.
  • Collaborated with executive leadership on strategic planning efforts aimed at long-term growth and sustainability of the clinic facility.
  • Boosted clinic''s reputation, establishing relationships with local healthcare providers and organizations.
  • Facilitated regular staff meetings for effective communication, continuous learning, problem-solving, goal-setting, and progress monitoring.
  • Championed ongoing professional development opportunities for staff, resulting in increased morale and retention rates.
  • Spearheaded quality improvement initiatives, resulting in better patient experiences and outcomes overall.
  • Oversaw successful accreditation processes, ensuring compliance with industry standards and regulations.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

Regional Director

Acadia Healthcare
09.2021 - 02.2024
  • Visited sites periodically to view service levels and adherence to global service standards.
  • Produced weekly reports to analyze job performance against team goals.
  • Attended weekly meetings to discuss and optimize strategies.
  • Negotiated favorable terms with suppliers and service providers, enhancing product quality while maintaining cost-effectiveness.
  • Facilitated cross-functional team collaboration to tackle complex projects, ensuring timely and within-budget delivery.
  • Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
  • Analyzed market trends to inform strategic decision-making, adapting quickly to changing conditions for sustained success.
  • Oversaw successful launch of new product lines, closely monitoring performance to adjust strategies as necessary.
  • Enhanced team productivity by fostering collaborative work environment and implementing agile methodologies.
  • Monitored staff performance by actively engaging in and observing day-to-day activities.
  • Led a team of managers to achieve consistent revenue growth through effective leadership and strategic planning.
  • Managed the integration of new acquisitions, ensuring a smooth transition and alignment with the overall strategic vision.
  • Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
  • Managed budgets effectively, ensuring optimal resource allocation for maximum return on investment.
  • Optimized budget allocation, significantly reducing operational costs without compromising on service quality.
  • Implemented robust performance management systems to identify areas for improvement and support employee development.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

Clinic Director

Acadia Healthcare
04.2019 - 09.2021
  • Coordinated interdisciplinary teams for seamless delivery of care across various specialties within the clinic setting.
  • Collaborated with executive leadership on strategic planning efforts aimed at long-term growth and sustainability of the clinic facility.
  • Boosted clinic''s reputation, establishing relationships with local healthcare providers and organizations.
  • Facilitated regular staff meetings for effective communication, continuous learning, problem-solving, goal-setting, and progress monitoring.
  • Promoted a supportive work environment by fostering teamwork and open communication among staff members.
  • Established strong partnerships with referring physicians in order to streamline referrals between practices leading to enhanced coordination of care.
  • Assessed staffing needs, hired qualified personnel, and provided ongoing professional development opportunities for all team members.
  • Enhanced patient care with the development of comprehensive treatment plans tailored to individual needs.
  • Ensured optimal use of clinical space by managing schedules efficiently.
  • Oversaw successful accreditation processes, ensuring compliance with industry standards and regulations.
  • Streamlined clinic operations for increased efficiency through staff training and process improvements.
  • Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
  • Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
  • Hired, trained and supervised employees to maintain team of high performers.
  • Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
  • Conducted frequent clinic walk-throughs to maintain safe work environment.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

Director

New Seasons
04.2017 - 03.2019
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.

Director, Day Habilitation

Ability - Plus, Inc.
05.2014 - 03.2017
  • Directed all aspects of the Day Habilitation Program, managing a $500K annual budget and overseeing services for individuals with IDD.
  • Supervised a team of 30+ clinical and support staff, including trainers, job coaches, and program coordinators, ensuring consistent delivery of high-quality care.
  • Designed and implemented Individualized Support Plans (ISPs) tailored to each resident’s goals, needs, and abilities, fostering skill development and independence.
  • Increased program compliance by 30% through regular audits, staff training, and adherence to Medicaid Waiver requirements.
  • Launched a comprehensive job coaching program, successfully integrating participants into community employment opportunities, resulting in a 25% employment rate among program participants.
  • Developed and maintained partnerships with local businesses, schools, and community organizations to expand opportunities for residents.
  • Conducted quarterly safety and quality assurance reviews to ensure compliance with state regulations and promote a safe environment for clients and staff.

Residential Program Director

Ability - Plus, Inc.
04.2011 - 05.2014
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.

Education

Master of Business Administration (MBA) - Acquisition

Strayer University
Washington, DC

No Degree - Contract Management

Athens State University
Athens, AL

Bachelor of Science (BS) - Sociology & Behavioral Science

Athens State University
Athens, AL

Associate of Science (AS) - Criminal Justice

Calhoun Community College
Decatur, AL

Skills

  • Leadership
  • Quality Assurance
  • Strategic Planning
  • Operations Management
  • Staffing & Team Building
  • Employee Development
  • Budget Management
  • Time Management
  • Communication
  • Cross Collaboration
  • Customer Service
  • Microsoft Office, Power BI

Accomplishments

  • Exceeded annual revenue goals by $200K in 2022 and $150K in 2023 through strategic operational enhancements.
  • Increased patient satisfaction scores by 25% by implementing customer-focused care models and improving service workflows.
  • Expanded service offerings across multiple clinics resulting in a 15% growth in annual revenue.
  • Achieved 100% compliance in regulatory audits, ensuring operational excellence and risk mitigation.
  • Increased regions overall patient retention by 20% by providing quality customer service, increasing staff morale and development.
  • Revamped facility intake process, minimizing processing time from 4 hours to 2 hours.
  • Successfully acquired and aligned 4 facilities with organizational goals and objectives.
  • Designed and launched a job coaching program, successfully integrating individuals into the workforce.

Certification

Contract Management, Athens State University, Athens, AL, 12/31/08

PROFESSIONAL LEADERSHIP

  • Institute of Leadership and Personal Development, Greensboro, SC
  • Eagle Center for Leadership, Decatur, AL
  • Creative Center for Leadership Excellence, Huntsville, AL

2017 Leadership Award Recipient

Received award for exceptional leadership to a team of 30 employees.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

HybridRemoteOn-Site

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programs401k matchStock Options / Equity / Profit Sharing

Software

Microsoft Office

Netalytics

Power BI

Google Docs

SharePoint

Timeline

Clinic Director

Acadia Healthcare
02.2024 - 05.2024

Regional Director

Acadia Healthcare
09.2021 - 02.2024

Clinic Director

Acadia Healthcare
04.2019 - 09.2021

Director

New Seasons
04.2017 - 03.2019

Director, Day Habilitation

Ability - Plus, Inc.
05.2014 - 03.2017

Residential Program Director

Ability - Plus, Inc.
04.2011 - 05.2014

Master of Business Administration (MBA) - Acquisition

Strayer University

No Degree - Contract Management

Athens State University

Bachelor of Science (BS) - Sociology & Behavioral Science

Athens State University

Associate of Science (AS) - Criminal Justice

Calhoun Community College

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