Schaqjuandra Herring
Atlanta,GA
Summary
Versatile and results-oriented, I excel in machinery operation and customer service, as demonstrated at Aim Today. My strong work ethic and communication skills have led to enhanced safety compliance and customer loyalty. Proficient in Microsoft Office and POS systems.
Overview
16
16
years of professional experience
Work History
Machine Operator
Prologistix
East Point Ga
05.2024 - 08.2024
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Enhanced safety compliance, following all OSHA guidelines and conducting regular safety audits.
- Resolved technical issues swiftly, minimizing downtime and maintaining production schedules.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Server
Waffel House
Norcross, GA
01.2018 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Customer Service Representative
Aim Today
Stone Mountain, GA
03.2008 - 11.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Certification Complete - Medical Assistant
Javelin Technical School
Tucker, GA03.2009
Diploma - G.E.D
Dekalb Technical College
Tucker, GA07.2008
Skills
- Strong Work Ethic
- Good Communication
- Attention to Detail
- Machinery Operation
- Workplace Safety
- Work Well With Others
- Great Listener
- Punctual
- Microsoft Word, Spreadsheet, PowerPoint, And Excel
- Can Operate A POS System
Timeline
Machine Operator
Prologistix
05.2024 - 08.2024
Server
Waffel House
01.2018 - 10.2022
Customer Service Representative
Aim Today
03.2008 - 11.2016
Certification Complete - Medical Assistant
Javelin Technical School
Diploma - G.E.D
Dekalb Technical College