Summary
Overview
Work History
Education
Skills
Organizations
References
Timeline
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Scheherazade (Scher) Smalls

Goose Creek,SC

Summary

Experienced Director of Human Resources with 15+ years of experience in all aspects of Human Resources, Payroll and Accounts Payable. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Astute and proactive problem-solver possessing elevated business and operations acumen honed through my progressive career history, diverse industries knowledge and accomplished education. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals.

Overview

19
19
years of professional experience

Work History

Director of Human Resources

Patrick Properties Hospitality Group
Charleston, SC
08.2022 - Current
  • Develop and implement human resources policies, procedures, and best practices.
  • Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
  • Collaborate with department heads and executive management to align HR policies and goals with the organization's vision and mission.
  • Advised senior leadership on organizational structure changes affecting the workforce.
  • Coordinate recruitment activities to ensure the organization was staffed with qualified personnel.
  • Identify and implement ways to reduce turnover through improved hiring practices and strategies aimed at improving employee retention rates.
  • Crafted a comprehensive orientation program to acquaint new employees with company programs, guidelines, policies and procedures.
  • Counsel managers on disciplinary actions when necessary.
  • Develop succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
  • Compensation and benefits administration.
  • Facilitate annual employee open enrollment.
  • Ensured compliance with federal, state, and local employment laws by monitoring changes in regulations related to human resources management.
  • Overseeing bi-weekly payroll processing and conducted wage surveys to ensure competitive compensation packages.
  • Investigating incidents of workplace harassment or discrimination complaints.
  • Worker's compensation, unemployment and STD file and claims management
  • Developing training programs to improve staff development opportunities.

Human Resources Manager

AGFA US Corporation
Goose Creek, SC
02.2020 - 08.2022
  • Leading, analyzing, recommending and implementing human resources practices, payroll processing and programs to support the overall business objectives.
  • Talent acquisition, retention, onboarding and new hire orientations.
  • Working with senior leaders to ensure values are communicated and understood at all levels.
  • An active strategic business advisor to the Plant Director and supervisors of each business unit.
  • Ensuring HR policies and procedures are administered in accordance with Federal and State Regulations including FMLA, EEO, ADA, etc.
  • Maintaining job listings over multiple job boards and social media sites.
  • Prepare and administer severance packages, employment releases, and terminations.
  • Worker's compensation, unemployment and STD claims management.
  • Settles disputes, resolves grievances, and employee conflicts.
  • Crafted, maintained and updated COVID-19 protocols and updates.
  • Coordinated and facilitated job fairs.
  • Facilitated company's annual merit review process.
  • Reviewed, compiled, and analyzed information and develop reports as requested.
  • Supported regional projects, functions and initiatives.
  • Executed merger and acquisition strategies.
  • Maintained memberships with local and state associations.
  • Continually strivied to find innovative ways to improve HR operations.

Human Resources Manager

Thompson Administrative Group
North Charleston, SC
08.2014 - 02.2020
  • Recruiting, interviewing, onboarding and new hire orientations.
  • Processed weekly and bi-weekly payroll - commission, salary and hourly based.
  • Employee conflict and resolution.
  • Sourcing and managing benefits, benefits enrollment.
  • Facilitating open enrollment.
  • Managing worker's compensation, unemployment and FMLA.
  • Administering pre-employment, random, annual drug screens and background checks.
  • Employee counseling and terminations.
  • Personnel file maintenance.
  • Coordinate and facilitate job fairs and hiring events.
  • Vetting of subcontractors - maintaining W9 and COI's and insurance audits.
  • Subcontractor payments accounts payable with emphasis on cost code allocation.
  • Balancing and preparing monthly statements.
  • Purchasing, invoicing and creating price quotes.
  • Maintained entire fleet of vehicles, tag renewals and registrations.
  • Requesting MVR's and maintaining approved drivers list for all company subsidiaries.
  • Preparing and maintaining safety records and filing insurance claims.

Proprietor

Simply Scrubs Medical Uniforms LLC
North Charleston, SC
03.2005 - 12.2014
  • Establishing, executing and overseeing all aspects of the daily operations including human resources, accounts payable, accounts receivable and collections.
  • Marketing and advertising.
  • Purchasing inventory and merchandising.
  • Invoicing, posting payments, preparing deposits, daily trial balance.
  • Preparing monthly financial statements, bank reconciliations & journal entries.
  • Establishing and negotiating contracts.
  • Payroll processing, preparing weekly work schedules.
  • Coordinating uniform sale events and fittings, consulting for specific color coordinated facilities, individual and group sales.
  • Auditing and inventory control.

Education

Master of Business Administration -

The Citadel
05.2020

Bachelor of Science - Business Administration

The Citadel
05.2018

Associate's Degree - Business Management

Trident Technical College
05.2006

Skills

  • Payroll Management
  • Compensation and Benefits
  • Onboarding & Orientation
  • Talent Acquisition
  • Employee Relations
  • HR Policy Development
  • Performance Management
  • Regulatory Compliance FMLA, EEO, ADA
  • Organizational Development
  • Worker's Compensation
  • Disability & Unemployment

Organizations

  • Palmetto Society for Human Resource Management
  • Berkeley County Chamber of Commerce
  • Charleston Metro Chamber of Commerce
  • Charleston International Advisory Panel

References

Available upon request

Timeline

Director of Human Resources

Patrick Properties Hospitality Group
08.2022 - Current

Human Resources Manager

AGFA US Corporation
02.2020 - 08.2022

Human Resources Manager

Thompson Administrative Group
08.2014 - 02.2020

Proprietor

Simply Scrubs Medical Uniforms LLC
03.2005 - 12.2014

Master of Business Administration -

The Citadel

Bachelor of Science - Business Administration

The Citadel

Associate's Degree - Business Management

Trident Technical College
Scheherazade (Scher) Smalls