Schekeil royster
Saint Louis,Missouri
Summary
Dynamic professional with a robust background in transportation and customer service, notably at ProDrivers. Excelled in load monitoring and leveraging strong communication skills to enhance customer satisfaction. Proven track record of improving delivery efficiency and safety, demonstrating leadership in high-pressure situations. Achieved significant customer loyalty through exceptional service and problem-solving abilities.
Overview
27
27
years of professional experience
Work History
Driver
ProDrivers
St Louis, MO
09.2024 - Current
- Adhered to company policies and procedures related to safety and security standards.
- Ensured vehicle cleanliness and performed regular maintenance checks.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Kept accurate records of deliveries and customer signatures.
- Maintained accurate logs of vehicle inspections and repair status.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Completed necessary paperwork and documentation for deliveries.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Saved fuel by leveraging GPS to identify faster routes.
- Verified the contents of inventory loads against shipping papers.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Performed basic maintenance tasks such as checking oil levels, tire pressure.
- Followed routes assigned by dispatchers to meet delivery objectives.
- Assisted with loading and unloading freight when necessary.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Drove trucks to and from job sites to deliver supplies.
- Assisted in loading and unloading vehicles to ensure safe transport of goods.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Managed time efficiently when making multiple stops along designated routes.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Maintained delivery schedules without compromising safety.
- Performed minor vehicle maintenance tasks to prevent disruptions.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Delivered goods and services to customers on time and in excellent condition.
- Delivered packages to customers in a timely and efficient manner.
- Communicated effectively with dispatch and customers to provide status updates.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized various software and tools to streamline processes and optimize performance.
- Operated equipment and machinery according to safety guidelines.
Office Worker
UHOP(my church)
St Louis, MO
08.2005 - Current
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Delivered messages and ran errands.
- Maintained confidentiality of sensitive information and documents.
- Facilitated communication within the office and with external partners.
- Organized and scheduled meetings and appointments for management.
- Ensured compliance with company policies related to safety regulations in the workplace.
- Managed daily office operations and maintained a clean and efficient workspace.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Greeted and directed visitors to the office.
- Coordinated travel arrangements and accommodations for staff members.
Deacon
UHOP(my church)
St Louis, MO
07.2000 - Current
- Delivered inspirational messages during Sunday services and special occasions.
- Recruited volunteers for various ministries within the church community.
- Engaged in interfaith, community and recreational activities for religious programs.
- Participated in community service projects with local organizations.
- Studied and interpreted religious laws, doctrines and traditions.
- Improved operations and functions of church committees by clarifying objectives and empowering other committee members to take responsibility.
- Provided spiritual guidance to members of the congregation in times of need.
- Instructed and guided individuals converting to new faith.
- Worked with church leaders, staff and ministry teams to achieve growth of church and to foster positive community impact.
- Participated in fundraising to support congregational activities.
- Assisted in coordinating youth ministry activities for children and young adults.
- Prepared participants for roles in ceremonies, services or events.
- Met with individuals in hospitals and prisons, offering comfort and support.
- Counseled individuals seeking spiritual advice or direction.
- Met regularly with staff members to discuss strategies for growing the congregation.
- Optimized church committee functions clarifying goals and delegating tasks.
- Recruited church members to boost participation in music programs.
- Developed programs to help members of the congregation grow spiritually.
- Preached and ministered to members and congregation through multiple avenues of communication.
- Created meaningful worship experiences through music selection and sermon preparation.
- Demonstrated effective leadership to church, including managing daily operations, developing and administering annual budget and promoting compassionate pastoral care to members and public.
- Conducted weekly sermons and bible studies.
- Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
- Operated a variety of machinery and tools safely and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Managed household errands and other essential duties.
- Worked effectively in team environments to make the workplace more productive.
- Completed routine maintenance and repair.
- Exceeded customer satisfaction by finding creative solutions to problems.
CSR
Thortons
Louisville, KY
03.1998 - 03.2000
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Demonstrated excellent verbal communication skills when interacting with customers.
- Educated customers on special pricing opportunities and company offerings.
- Developed strong customer relationships to encourage repeat business.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Managed multiple tasks simultaneously while providing excellent customer service experience.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Updated job knowledge by participating in educational opportunities.
- Mentored junior team members and managed employee relationships.
- Collected deposits or payments and arranged for billing.
- Developed strong relationships with customers to ensure satisfaction and loyalty.
Education
Some College (No Degree) -
St Louis Community College
St Louis, MOSkills
- Load monitoring
- Daily logging
- Delivery pickup
- Passenger Transport Services
- Commercial driving
- Route logs
- Passenger support
- Defensive Driving Skills
- Driving in adverse conditions
- Passenger assistance
- Active Driver’s License
- Strong Communication Skills
Affiliations
I'm a musician I also love to travel with my family as well as travel my band.
Accomplishments
Through out my driving career I have received several safety driving awards.
Timeline
Driver
ProDrivers
09.2024 - Current
Office Worker
UHOP(my church)
08.2005 - Current
Deacon
UHOP(my church)
07.2000 - Current
CSR
Thortons
03.1998 - 03.2000
Some College (No Degree) -
St Louis Community College
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