Schekyanne Lynce
-
Renton,WA
Summary
Resourceful and flexible employee able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve and provide personal contributions to increase team success against challenging performance targets. Also passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Warehouse Associate
International News
Kent, WA
03.2022 - Current
- Consistently lifted materials weighing as much as [Number] pounds.
- Worked safely around moving machinery.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Performed inventory control, such as counting, and stocking merchandise.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Loaded, unloaded, and moved material to and from storage and production areas.
Customer Service Representative
Domino's Pizza
Renton, WA
12.2020 - 05.2021
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Trained new personnel regarding company operations, policies and services.
- Sought ways to improve processes and services provided.
- Managed timely and effective replacement of damaged or missing products.
Education
Associate of Applied Science - Small Business And Entrepreneurship
Highline College
Des Moines, WA 01.2022 - Current
Skills
Warehouse Logistics
Purchase order verification
Labeling and boxing
Lifting and sorting
Order picking and processing
Leadership and team building
Loading and unloading
Warehouse operations
Professional telephone demeanor
Complaint resolution
Sales expertise
Service standard compliance
Receiving support
Order fulfillment
Timeline
Warehouse Associate
International News
03.2022 - Current
Associate of Applied Science - Small Business And Entrepreneurship
Highline College
01.2022 - Current
Customer Service Representative
Domino's Pizza
12.2020 - 05.2021