Summary
Overview
Work History
Education
Skills
Certification
references
Timeline
Generic

Schelby Flodin

Wapato,WA

Summary

Talented truck driver with good route planning, payment handling, and customer service skills. Offering four years of experience and basic maintenance knowledge. Performance-driven and detail-oriented, with a methodical approach to following through on every need. Customer service representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhance customer experience by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Results-driven office manager with a strong background in transportation logistics and effective communication. Skilled in managing customer relationships and resolving issues promptly, leading to improved service quality and compliance with regulations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Office Manager

crown s trucking
Wapato, Washington
07.2024 - Current
  • Coordinated daily dispatch operations for efficient transportation management.
  • Managed communication between drivers and clients to ensure timely deliveries.
  • Oversaw scheduling and routing of shipments for optimal efficiency.
  • Monitored vehicle locations using GPS tracking technology for real-time updates.
  • Resolved driver and customer issues to maintain service quality standards.
  • Maintained compliance with local laws related to transportation regulations.
  • Scheduled maintenance appointments for fleet vehicles when necessary.
  • Ensured that all vehicles met DOT standards for safety inspections.
  • Negotiated contracts with vendors to reduce costs associated with shipping materials.
  • Provided timely updates to customers about their orders or deliveries.
  • Reviewed invoices from vendors for accuracy prior to payment processing.
  • Handled all billing for the trucks.

Truck Driver

larry white truckin
Wapato, Washington
11.2021 - 06.2024
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Managed delivery schedules while adhering to local traffic laws and regulations.
  • Maintained accurate logs of driving hours and vehicle maintenance records.
  • Communicated with dispatchers regarding route changes and delivery status.
  • Loaded and unloaded cargo efficiently to prevent damage during transit.
  • Assisted in training new drivers on company policies and best practices.
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.

Farm Manager

larry white truckin
Wapato, Washington
02.2018 - 11.2021
  • Managed daily farm operations and coordinated planting schedules.
  • Assisted in monitoring crop health and identifying pest issues.
  • Operated farm machinery and ensured proper maintenance procedures.
  • Supervised seasonal laborers and organized work assignments.
  • Implemented safety protocols to ensure compliance on the farm.
  • Inspected equipment and facilities to recommend service or repairs.
  • Coordinated the maintenance of farm equipment, machinery, buildings, fences, and other infrastructure.
  • Supervised planting, cultivating, harvesting, storage, and marketing activities for all crops.

Operator

runkee construction
Monroe, Washington
08.2017 - 02.2018
  • Operated heavy machinery for excavation and grading tasks.
  • Conducted routine maintenance on equipment to ensure optimal performance.
  • Followed safety protocols to maintain a secure work environment.
  • Collaborated with team members to complete projects efficiently.
  • Loaded and unloaded materials using forklifts and other equipment.
  • Inspected job sites for hazards and reported issues promptly.
  • Recorded daily activities and maintenance logs for compliance documentation.
  • Operated front end loader to move dirt and different base materials.
  • Loaded and unloaded trucks with construction materials such as gravel, sand, and asphalt.
  • Transported materials from one site to another using off-road vehicles.
  • Operated heavy equipment to demolish current structures, remove plants or trees and clear property of debris.

flagger

Granite Construction
Yakima, Washington
07.2017 - 08.2017
  • Directed traffic around construction sites to ensure worker safety.
  • Set up warning signs and cones for clear visibility.
  • Communicated with construction crews to coordinate safe operations.
  • Monitored vehicle flow during peak hours to prevent congestion.
  • Assisted in maintaining a safe work environment for all personnel.
  • Provided clear instructions to drivers regarding detours and road closures.
  • Ensured compliance with safety regulations and guidelines at all times.
  • Communicated with construction personnel regarding the flow of traffic in work zones.
  • Helped set up sites before work and clean up locations after end of operations.

customer serivce

costco
Yakima, Washington
09.2016 - 02.2017
  • Handled customer inquiries through phone and chat support channels.
  • Resolved issues efficiently while maintaining a positive customer experience.
  • Documented interactions accurately in the customer relationship management system.
  • Collaborated with team members to share best practices and improve service quality.
  • Maintained knowledge of products and services to assist customers effectively.
  • Escalated complex issues to supervisors for further assistance and resolution.
  • Followed company protocols for handling sensitive customer information securely.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.

Education

High School Diploma -

Selah High School
Selah, WA
06-2014

Skills

  • Transportation management
  • Inventory control
  • Vendor negotiation
  • Scheduling
  • Compliance monitoring
  • Delivery coordination
  • Customer relationship management
  • Problem solving
  • Effective communication
  • Conflict resolution
  • Time management
  • Billing
  • Customer relations
  • Scheduling
  • cargo security
  • Efficient and detail-oriented
  • staff management
  • Dot requirement
  • Daily vehicle inspections

Certification

  • class A CDL with hazmat, triples and tanker

references

  • Gary Hall - Dry creek Farms 509-439-1573
  • Don Eckman -Eckman trucking 509-864-1055
  • Dillon Gulley -Gulley trucking 509-910-8283
  • Dillon Burlingham -CZ Trucking 509-949-5589

Timeline

Office Manager

crown s trucking
07.2024 - Current

Truck Driver

larry white truckin
11.2021 - 06.2024

Farm Manager

larry white truckin
02.2018 - 11.2021

Operator

runkee construction
08.2017 - 02.2018

flagger

Granite Construction
07.2017 - 08.2017

customer serivce

costco
09.2016 - 02.2017

High School Diploma -

Selah High School

Similar Profiles

CREATE PROFILE
Schelby Flodin