Schelle Heath-Canion
San Antonio,TX
Summary
Healthcare Director with proven to deliver exemplary level of healthcare service delivery to patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Director of Assisted Living
Morningside Ministries
07.2022 - Current
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care
- Worked in fast-paced environment with competing demands for time and attention
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care
- Led, directed and motivated 40 employees to innovate and excel
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Ensured regulatory compliance by conducting thorough internal audits and addressing identified issues promptly.
- Streamlined operations by developing and implementing effective policies, procedures, and protocols for the assisted living community.
- Managed budget effectively by monitoring expenses, identifying cost-saving opportunities, and optimizing resource allocation.
- Improved resident satisfaction by implementing personalized care plans and regularly assessing progress.
- Enhanced staff efficiency through comprehensive training programs and consistent performance evaluations.
Director of Health Services
The Landing At Stone Oak
01.2022 - 06.2022
- Enhanced patient care quality by implementing innovative health programs and services.
- Managed budgets and resources, ensuring optimal allocation of funds for departmental needs.
- Led staff recruitment efforts, maintaining a high-quality workforce committed to excellent patient care.
- Conducted regular performance evaluations to identify areas of improvement for staff members.
- Ensured compliance with federal, state, and local regulations related to healthcare delivery and patient privacy.
- Audited inventory of pharmaceuticals and medical supplies to certify adequate and comprehensive stock.
Resident Services Director
Sagora
01.2021 - 12.2021
- Enhanced resident satisfaction by implementing innovative programs and activities tailored to their interests and needs.
- Reduced staff turnover rates by providing comprehensive training, mentorship, and career development opportunities.
- Streamlined communication between departments for more efficient coordination of resident care plans and services.
- Boosted occupancy rates by leading marketing initiatives targeting new residents and maintaining strong relationships with referral sources.
- Managed budgets responsibly, ensuring expenditures aligned with department goals while minimizing unnecessary costs.
- Collaborated with healthcare professionals to address unique medical needs of each resident, facilitating optimal health outcomes.
Lvn
Shannon Medical Center - LVN-Med Surg
05.2020 - 12.2020
- Obtained patient vital signs and input/output measurements from inpatients
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Documented accurate and complete patient information to address patient problems and expected outcomes
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions
- Comforted and counseled patients and families throughout care process
- Cared for wounds, provided treatments, and assisted with procedures
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse
- Delivered updates in patient status to charge nurse, recording changes in medical records
- Administered controlled narcotics, inserted IVs, and performed catheterizations
- Performed routine evaluations of each patient's status, needs, and preferences
- Assisted with admissions, appointments, transfers, and discharges
- Responded to patient requests with appropriate clinical and personal assistance
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management
- Educated patients and families about COVID-19 related illnesses, recommended protective measures and treatments
- Responded to and documented sudden condition changes in patients with moderate to severe COVID-19 symptoms.
- Enhanced patient care by providing compassionate and individualized attention, leading to improved health outcomes.
- Administered medications accurately and in a timely manner, ensuring proper treatment for various conditions.
Licensed Vocation Nurse
Arbor
01.2020 - 04.2020
- Performed routine evaluations of each patient's status, needs, and preferences
- Used aseptic techniques to provide sterilized wound care and dressing applications
- Comforted and counseled patients and families throughout care process
- Prepared patients for surgery, educating patients and family members on surgical procedures
- Cared for wounds, provided treatments, and assisted with procedures
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
HIV Medical Case Manager
Shannon Medical Center
01.2011 - 01.2013
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions
- Documented accurate and complete patient information to address patient problems and expected outcomes
- Assisted with admissions, appointments, transfers, and discharges
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records
- Performed routine evaluations of each patient's status, needs, and preferences
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Administered controlled narcotics, inserted IVs, and performed catheterizations
- Coordinated patient discharge planning and follow-up care
- Facilitated support groups for patients and families dealing with chronic illnesses
- Traveled to street venues to conduct various types of HIV tests
- Collaborated with case managers to assist clients in identifying resources for mental health treatment, substance abuse programs, domestic violence services and housing assistance
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes
- Assisted clients in enrolling and re-engaging in appropriate medical care
- Preserved and prepared reports and treatment records
- Educated clients about living with HIV, preventing further transmission, benefits and challenges of HIV care and treatment and access to resources
- Identified and developed client-directed treatment plan to monitor ongoing goal achievement
- Collaborated with healthcare providers to drive continuity of care
- Distributed condoms to promote use for HIV-infected persons and persons at highest risk of acquiring HIV
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals
- Participated in clinical supervision to maintain professional development
- Collected demographic information to accurately complete CDC HIV report forms
- Facilitated family meetings to discuss patient care plans
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting
- Managed caseload to satisfy multiple patients with diverse needs
- Developed individual treatment plans and provided counseling to patients
- Assisted patients in accessing housing, financial assistance and other community resources
- Worked with medical teams, patients and families to implement effective treatment plans
- Enhanced engagement in care by assembling appointment charts and completing patient reminder calls.
- Improved patient outcomes by developing and implementing customized care plans for HIV-positive individuals.
- Enhanced patient adherence to treatment protocols through regular follow-up appointments and supportive counseling sessions.
Medical Case Manager
San Angelo Development Center, Prn Lvn
01.2004 - 01.2010
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems
- Improved staff performance by recreating disciplinary procedures commensurate with level of infraction
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes
- Helped clients develop new coping mechanisms and techniques to drive behavior modification
- Completed psychosocial evaluations and needs assessments
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Enhanced patient care by conducting comprehensive assessments and developing individualized care plans.
- Managed complex cases involving multiple chronic conditions, resulting in improved quality of life for patients.
Licensed Vocational Nurse
San Angelo Devolvement Center
01.1998 - 01.2004
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions
- Documented accurate and complete patient information to address patient problems and expected outcomes
- Assisted with admissions, appointments, transfers, and discharges
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records
- Performed routine evaluations of each patient's status, needs, and preferences.
Licensed Vocational Nurse
Shannon Clinic, Urgent
01.1998 - 01.2002
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions
- Documented accurate and complete patient information to address patient problems and expected outcomes
- Assisted with admissions, appointments, transfers, and discharges
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns
- Obtained patient vital signs and input/output measurements from inpatients.
Licensed Vocational Nurse
Baptist Memorial
01.1997 - 01.1998
- Responsible for the care of 40 plus geriatric patients encompassing
- Taken vital signs such as temperature, blood pressure, pulse and respiration
- Prepared and given injections and enemas, applied dressing
- Observed patients and reported reactions to medications
- Intravenous therapy
- Tracheotomy care
- Nasopharyngeal and oral suctioning
- Insertions of catheters
- Performed routine laboratory task tests
- Helped patients with bathing, dressing, and personal hygiene, care for their emotional needs.
San Angelo State School
01.1996 - 01.1997
- Responsible for the care of Dual Diagnosed clients under the direction of physicians
- Implemented ‘de-escalation' techniques to help people manage their emotions and behavior
- Participated in group and one-to-one therapy sessions, both individually and with other health professionals
- Take vital signs such as temperature, blood pressure, pulse and respiration
- Prepared and given injections and enemas, applied dressing
- Observed patients and reported reactions to medications
- Helped patients with bathing, dressing, and personal hygiene, care for their emotional needs
- Report changes in patients' conditions
- Concho Heath and rehab
- Responsible for the care of 40 plus geriatric patients encompassing
- Taken vital signs such as temperature, blood pressure, pulse and respiration
- Prepared and given injections and enemas, applied dressing
- Observed patients and reported reactions to medications
- Intravenous therapy
- Tracheotomy care
- Nasopharyngeal and oral suctioning
- Insertions of catheters
- Performed routine laboratory task tests
- Helped patients with bathing, dressing, and personal hygiene, care for their emotional needs.
Concho Health and Rehab, GVN
05.1995 - 12.1996
- Responsible for the care of 40 plus geriatric patients encompassing
- Taken vital signs such as temperature, blood pressure, pulse and respiration
- Prepared and given injections and enemas, applied dressing
- Observed patients and reported reactions to medications
- Intravenous therapy
- Tracheotomy care
- Nasopharyngeal and oral suctioning
- Insertions of catheters
- Performed routine laboratory task tests
- Helped patients with bathing, dressing, and personal hygiene, care for their emotional needs
Education
Certificate of Completion, Licensed Practical Nursing Program Licenses & Certifications -
Healthcare Education Services
Stafford, TX2011
LVN Nurse Refresher Program -
Texas State Technical College
Sweetwater, TX1995
Skills
- Event Planning
- Risk Management
- Customer Service
- Resource Allocation
- Budget Management
- Organizational Skills
- Employee Training
- Decision Making
- Resident Care Coordination
- Record Keeping
- Performance Evaluation
- Regulatory Compliance
- Staff Supervision
Additional Information
- LVN BLS CALM .
Timeline
Director of Assisted Living
Morningside Ministries
07.2022 - Current
Director of Health Services
The Landing At Stone Oak
01.2022 - 06.2022
Resident Services Director
Sagora
01.2021 - 12.2021
Lvn
Shannon Medical Center - LVN-Med Surg
05.2020 - 12.2020
Licensed Vocation Nurse
Arbor
01.2020 - 04.2020
HIV Medical Case Manager
Shannon Medical Center
01.2011 - 01.2013
Medical Case Manager
San Angelo Development Center, Prn Lvn
01.2004 - 01.2010
Licensed Vocational Nurse
San Angelo Devolvement Center
01.1998 - 01.2004
Licensed Vocational Nurse
Shannon Clinic, Urgent
01.1998 - 01.2002
Licensed Vocational Nurse
Baptist Memorial
01.1997 - 01.1998
San Angelo State School
01.1996 - 01.1997
Concho Health and Rehab, GVN
05.1995 - 12.1996
Certificate of Completion, Licensed Practical Nursing Program Licenses & Certifications -
Healthcare Education Services
LVN Nurse Refresher Program -
Texas State Technical College
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