SCHELLYE PALMER
Registered Nurse
Hot Springs National Park,AR
Summary
Registered Nurse with 5.5 years of diverse clinical experience, including 2.5 years in Medical/Surgical inpatient care and 3 years in NICU at Arkansas Children's Hospital. Proven ability to make informed clinical decisions and prioritize patient care to achieve optimal outcomes. Strong communication and interpersonal skills, with a commitment to patient advocacy and service. Authorized to work in the US for any employer.
Overview
11
11
years of professional experience
1
1
Certification
Work History
RN Floor Staff
The Springs of Park Avenue
Hot Springs National Park
12.2024 - 06.2025
- Managed complex cases involving multiple diagnoses and treatment protocols.
- Educated patients on health maintenance, disease prevention, and available treatment options.
- Provided direct nursing care, including medication administration and wound care.
- Responded swiftly to life-threatening situations with appropriate interventions.
- Monitored vital signs to assess patient status and detect changes in condition.
- Collaborated with physicians to develop tailored treatment plans for patients.
- Maintained accurate patient records in compliance with HIPAA regulations.
- Ensured adherence to infection control policies and procedures throughout care delivery.
RN Case Manager
Centerwell Home Health
Hot Springs
05.2023 - 12.2024
- Delivered hands-on patient care within home settings to enhance recovery outcomes.
- Coordinated services among physicians and healthcare providers for streamlined patient management.
- Supervised nursing staff during home visits, ensuring high standards of care.
- Communicated with health insurance providers to facilitate efficient claims processing.
- Developed individualized care plans based on assessments addressing patient needs.
- Maintained safe environments through strict infection control practices and safety protocols.
- Evaluated lab values for accuracy before administering prescribed medications.
- Participated in interdisciplinary rounds weekly to promote comprehensive patient care.
RN Care Manager- Utilization Review
Centene via A-line Staffing
08.2022 - 02.2023
- Assess an individual's current or proposed treatment plan to identify and address potential barriers to discharge and assist in transitioning care to a lower intensity service setting.
- Monitor the quality of care, and the member's response to services and products delivered to determine if the goals of the plan of care are being achieved, whether those goals remain appropriate and realistic, and what actions may be implemented to enhance positive outcomes and promote optimal health.
- Assess and identify appropriate resource utilization, level of care and treatment options to develop a plan of care that will impact quality outcomes in a cost-effective manner.
- Actively promote frequent communication between all team members, providers, Individuals and their families to enable a smooth transition from one level of care to another to ensure quality care is provided.
- Effectively cultivate and maintain working relationships with all providers of care and employers by maintaining regular communications and professional rapport.
- Utilizes the electronic case management system and provides proactive case management services.
- Maintain tracking logs for inpatient status, determinations, and appeals.
- Perform accurate data entry of all clinical information and authorizations.
- Manage stressful situations calmly and rationally and identifies potential high risk situations involving consumers through utilization review.
- Demonstrates an ability to effectively communicate utilization decisions to healthcare professions and develop collaborative treatment plans.
- Participate in projects utilizing the project management framework as assigned.
RN Case Manager
Kindred Hospice
Hot Springs
05.2021 - 03.2022
- Provide direct patient care to 10-15 hospice patients in their homes on a weekly to daily basis
- Develop, carry out, and educate patients and families/caregivers on care plans
- Coordinate with all members of care team to develop appropriate Plan of Care for each patient
- Monitor disease progression and complications, and prepare patients and loved ones for the imminent death of the patient and procedures to follow in that event
- Manage overall care of patient, assist with any issues, ensure all careers being provided appropriately
- Manage medications and provide education on medication route, dose, schedule, uses
- Call in prescriptions and refills to pharmacy every 2 weeks
- Provide comfort to patient and families as needed
- Admit new patients to hospice service by in-home evaluation and coordination with care team
RN II
Arkansas Children's Hospital
Little Rock
08.2016 - 09.2019
- Provide direct care of up to 4 critical patients per shift.
- Carried out and help develop care plans
- Monitor and document patient vitals
- Assist with bedside procedures such as PICC and PAL placement, gastroschisis silo placement and reduction, and intubation of premature infants and other NICU patients
- Monitor, administer, and manage critical drips/TPN/lipids, including tubing/fluid changes
- Provide support to family members of patients
- Provide education and discharge instructions
- Assist and encourage mothers with breastfeeding techniques, provide teaching related to breastfeeding and pumping, and educated other family members on how to support breastfeeding mothers as a Breastfeeding Champ (bedside nurses who are trained and educated on the subject)
RN Staff Nurse
National Park Medical Center
Hot Springs
05.2014 - 08.2016
- Provided direct care of up to 8 patients per shift
- Carried out the care plan planning
- Monitored and documented patient's vitals
- Provided education and discharge instructions
- Trained new staff
Education
Associate of Science - Nursing
National Park Community College
Hot Springs, AR, US01.2014
Diploma -
Jean's School of Massage Therapy
Hot Springs, AR, US01.2002
Skills
- RN and staff nurse
- NICU and critical care
- Patient advocacy and education
- Experience with children and complex cases
- Medication administration and infusion therapy
- Epic and MediTech proficiency
- Acute care and hospital experience
- Interpersonal communication skills
- Case management and care coordination
- Vital signs monitoring and assessment
- Wound care and infection control
- Phlebotomy and venipuncture expertise
- Managed care and home care knowledge
- Electronic medical records systems
Certification
- RN License
- BLS Certification
Timeline
RN Floor Staff
The Springs of Park Avenue
12.2024 - 06.2025
RN Case Manager
Centerwell Home Health
05.2023 - 12.2024
RN Care Manager- Utilization Review
Centene via A-line Staffing
08.2022 - 02.2023
RN Case Manager
Kindred Hospice
05.2021 - 03.2022
RN II
Arkansas Children's Hospital
08.2016 - 09.2019
RN Staff Nurse
National Park Medical Center
05.2014 - 08.2016
Associate of Science - Nursing
National Park Community College
Diploma -
Jean's School of Massage Therapy
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