Schemore Lampart
Bronx,United States
Summary
Information Technology professional with a robust background in Computer Information Systems and Computer Science. Demonstrated expertise in managing IT incidents, creating detailed documentation to streamline workflows, and reducing troubleshooting time. Successfully executed roles as an Information Technology Field Engineer and Asset Migration Technician, providing critical end-user support, managing hardware installations, and overseeing IT asset management. Dedicated to improving operational efficiency and enhancing team collaboration in the IT environment.
Overview
4
4
years of professional experience
Work History
Field Engineer
AllSource PPS and Insight Global
03.2022 - Current
- Install, customize, maintain, test, and troubleshoot operating systems and other systems software
- Configure, install, maintain, test, and troubleshoot hardware systems
- Conduct upgrade services, adding or changing workgroup computers, peripherals, or software based on service requests
- Verify assets in accordance with company policy before relocation and update asset management systems
- Perform physical relocations of IT infrastructure devices (including PC workstations, peripheral devices, phones, network routers, and airport devices) as specified in service requests
- Responsible for implementing and supporting desktop devices, applications, peripherals, telephone systems, network devices, and airline-specific equipment including but not limited to Flight Information Display Systems, Gate Information Display Systems, Gate Podiums, kiosks, and Ramp Information Display Systems)
- Coordinate activities with internal and external technology owners and service providers
- Communicate with the Field Planning and Project Management organization, assisting with research, input into work orders, and occasional site surveys
- Conduct preventative maintenance on operational devices
- Implement changes to platforms following enterprise standards and procedures.
Asset Migration Technician
Samsung SDS
03.2020 - 06.2020
- Managed migration of image assets to a new platform, coordinating naming conventions
- Analyzed assets, prioritized data migration, and conducted audits for accuracy
- Updated asset details and created new platform assets from existing images
- Demonstrated self-reliance in meeting and exceeding workflow needs.
Education
BSc. Computer Information Systems -
Monroe College
New York, NYMS. Computer Science - undefined
Monroe College
New York, NYSkills
- Communication
- Computer Hardware Installation & Troubleshooting
- Computer Software Installation & Troubleshooting
- Effective Teamwork/Team Environment
- End User Security Best Practices
- Organizational and Problem-solving Skills
- Incident Response
- IT Operations
- IT Service Management
- LDAP
- Network Switches & Patch Panels
- Network Troubleshooting
- Proficiency in Microsoft Office, Outlook, etc
- Repairing, Troubleshooting, and Upgrading Computers and Printers
- Strong Attention to Detail and Accuracy
- Windows Deployment, Backup, Image & Re-image
Timeline
Field Engineer
AllSource PPS and Insight Global
03.2022 - Current
Asset Migration Technician
Samsung SDS
03.2020 - 06.2020
BSc. Computer Information Systems -
Monroe College
MS. Computer Science - undefined
Monroe College
Similar Profiles
NOSIZWE NKOSINOSIZWE NKOSI
Assembler II at AllSource PPS (working at Olympus)Assembler II at AllSource PPS (working at Olympus)
Yaovi AgbagloYaovi Agbaglo
Systems Engineer at AllSource PPSSystems Engineer at AllSource PPS
CAROL DEACONCAROL DEACON
Temporary Reservation Agent at AllSource PPSTemporary Reservation Agent at AllSource PPS