Assisted patients with daily living activities, promoting independence and wellbeing.
Improved patient comfort by providing compassionate and attentive care.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Provided emotional support to patients and families during difficult times, fostering trust and rapport.
Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
COVID-19 Vaccinator
Andor Labs, LLC
Matthews, NC
02.2019 - 08.2019
Increased patient satisfaction by delivering efficient and accurate COVID-19 vaccinations in a timely manner.
Ensured proper vaccine storage and handling, maintaining the efficacy of doses administered to patients.
Collaborated with healthcare team members to manage high-volume vaccination clinics, resulting in smooth operations and minimal wait times.
Educated patients on the importance of vaccination, addressing concerns and providing accurate information about possible side effects.
Maintained detailed records of vaccinations administered, ensuring accurate reporting for public health purposes.
Streamlined appointment scheduling process for vaccination clinics, reducing wait times and improving overall efficiency.
Phlebotomist
Octapharma Plasma Center
Charlotte, NC
06.2016 - 06.2018
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Home Health Aide
Intergen Health
Bronxdale Ny
01.2009 - 08.2014
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team
Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
Trained new staff members on best practices for home health care.
Researched and recommended community resources to meet clients' needs.