Robert Scheppler
Huntsville,AL
Summary
Attentive telecommunications professional with training and experience to handle stressful situations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Emergency Communications Officer
Madison County Fire Dispatch
06.2022 - Current
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Completed appropriate forms and radio announcements for fire department.
- Read system maps and caller information, and documented details in system.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
- Dispatched and coordinated emergency services teams according to high-priority calls.
Water Technician
Madison County Water Department
12.2021 - 06.2022
- Conducted regular inspections of tanks, valves and other equipment to verify compliance with safety and cleanliness standards across Madison County
- Controlled operation of variety of water treatment plant equipment, including pumps, filters and chemical feed systems.
- Completed laboratory testing to measure pH levels and other water quality parameters.
- Operated equipment such as front-end loaders, forklifts, and slakers regularly.
- Performed routine maintenance and repairs on water-treatment plant equipment to reduce downtime.
Corrections Officer
Madison County Sheriff's Department
10.2017 - 12.2021
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Oversaw and maintained custody of 1,000+ inmates in minimum & maximum security.
- Documented inmate identification, charges and inmate court appearances.
- Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
Bail Bond Agent
Discount Bail Bonds
05.2014 - 10.2017
- Devised and implemented controls and procedures to promote financial accuracy.
- Located, apprehended and returned suspects to court or jail after missed court appearances.
- Developed financial strategies to optimize use of capital and resources.
- Filed paperwork and paid bonds to court, providing prompt jail release for defendants. Roughly 1500 bonds a year.
Education
Associate of Science - Civil Engineering
University of Alabama At Huntsville
Huntsville, AL01.2026
Associate of Science - General Studies
Calhoun Community College
Tanner, AL01.2024
Skills
- System Maintenance
- Emergency Medical Services
- Customer Inquiries
- Data Entry
- Information Documentation
- Time Management
- Conflict Resolution
- Computer-Aided Design (CAD)
- Responding to Emergencies
- Map Reading Skills
- Verbal and Written Communication
- Officer Training
Timeline
Emergency Communications Officer
Madison County Fire Dispatch
06.2022 - Current
Water Technician
Madison County Water Department
12.2021 - 06.2022
Corrections Officer
Madison County Sheriff's Department
10.2017 - 12.2021
Bail Bond Agent
Discount Bail Bonds
05.2014 - 10.2017
Associate of Science - Civil Engineering
University of Alabama At Huntsville
Associate of Science - General Studies
Calhoun Community College
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