Schere' D Gray
Clinton,MD
Summary
Dynamic professional with extensive knowledge and experience in administrative and clinical settings. Strong organizational and communication skills facilitate effective collaboration and efficient task management in fast-paced environments. Proven ability to work independently while demonstrating flexibility and a commitment to adapting to change, fostering continuous professional growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Maryland Oncology Hematology
04.2025 - Current
- Worked with patients to schedule tests and procedures.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Maintained patient confidence by keeping patient records information confidential.
Patient service rep/ MRI Tech Aide
United Medical Center
12.2016 - 08.2024
- As as a MRI tech aide, I create schedules to accommodate the medical needs of patient exams.
- Comply with HIPAA, legal and ethical standards
- I ensure that claims are valid and paid fairly and promptly.
- I obtain clinical info for insurances to determine whether authorization is required.
- I help calm anxiety by setting a friendly, professional environment while preparing exam tables and sterilizing equipment.
- Assisted radiologists in accurate diagnoses with precise imaging protocols for various conditions.
- Implemented rigorous maintenance schedule for MRI equipment, ensuring operational reliability.
Radiology Patient Service Representative
Medstar Radiology
04.2012 - 06.2016
- Analyze diagnosis and CPT codes prior to submitting claims
- Knowledgeable of commercial and state insurance requirements
- Assist with payment arrangements for billing and insurance inquiries
- Performs professionally in difficult patient/ and or office situations
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Collect Self-Pay charges and/or delinquent accounts.
- Maintain authorization and pre-certification for insurance inquiries
- Ensures film and prior records are prepared in a timely manner
- Served as a reliable source of information for patients regarding appointment scheduling, insurance coverage inquiries, and general office policies.
Education
Associate's degree - Health Sciences
Prince George's Community College
Upper Marlboro, MD06-2026
Certificate - Medical Assistant
Sanford Brown Medical Institute
Landover, MD12.2006
High School diploma - undefined
Surrattsville High School
Clinton, MD12.2004
Skills
- Medical Billing
- Organizational skills
- Verbal and written communication
- Insurance practices
- Medical terminology
- New hire training
- Microsoft Office/ Word 365/ Powerpoint
- Appointment scheduling
- Electronic records management
- Patient care and education
- HIPAA compliance
Certification
- CPR Certification
- Certified Medical Assistant
- BSL (Basic Life Support)
- HIPAA training certificate
- OSHA training
- First Aid certification
Timeline
Patient Coordinator
Maryland Oncology Hematology
04.2025 - Current
Patient service rep/ MRI Tech Aide
United Medical Center
12.2016 - 08.2024
Radiology Patient Service Representative
Medstar Radiology
04.2012 - 06.2016
High School diploma - undefined
Surrattsville High School
Associate's degree - Health Sciences
Prince George's Community College
Certificate - Medical Assistant
Sanford Brown Medical Institute