Summary
Overview
Work History
Skills
Timeline
Generic

Scherye Mims

Carrollton,Texas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Project Coordinator

AI Construction Services
01.2024 - Current
  • Streamlined project management processes by implementing new organizational tools and software.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
  • Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
  • Implemented change management processes that minimized disruptions while maintaining forward momentum on projects.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Kept corporate and client information confidential, adhering to data safety measures.

Virtual Assistant

Marriott
09.2022 - 12.2023
  • Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
  • Streamlined administrative processes for increased productivity through effective email management and calendar coordination.
  • Facilitated smooth operations with proficient data entry and document management for various projects.
  • Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
  • Maintained well-organized database system for improved information accessibility in daily operations.
  • Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
  • Conferred with customers by telephone, chat or email to provide information.
  • Set up virtual Zoom meetings, invited guests and disseminated agendas.
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.
  • Ordered gifts for clients for holidays and in recognition of special accomplishments.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Task Force Manager

Staffproworkforce
06.2021 - 08.2023
  • Enhanced team performance by implementing strategic planning and goal-setting initiatives.
  • Streamlined communication across departments for improved collaboration and task force efficiency.
  • Developed and executed successful project plans, resulting in timely completion of deliverables.
  • Managed budgets and resources effectively, ensuring optimal utilization for maximum results.
  • Conducted regular performance reviews, providing constructive feedback for continuous improvement.
  • Fostered positive work environment by promoting teamwork, open communication, and professional development opportunities.
  • Implemented quality control measures to maintain high standards in task force operations and outputs.
  • Optimized workflow processes by identifying bottlenecks and implementing necessary improvements.
  • Coordinated training programs to enhance skill sets and improve overall team capabilities.
  • Spearheaded change management efforts, successfully navigating through organizational transitions and challenges.
  • Facilitated effective delegation of tasks by aligning individual strengths with project requirements for optimal results.
  • Collaborated closely with senior leadership on strategic planning initiatives for long-term success.
  • Played key role in conflict resolution among team members while fostering culture of respect.
  • Monitored industry trends to kept task force well-informed about innovations relevant to their work.
  • Developed strategic plans for business growth, resulting in increased revenue and market share.
  • Oversaw daily operations, ensuring smooth functioning of task force across all departments.

Front Desk Supervisor

Pier South Resort, Autograph Collection- Marriott
06.2016 - 12.2021
  • Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
  • Streamlined check-in and check-out processes for improved guest experience and reduced waiting times.
  • Resolved guest complaints with tact and diplomacy, maintaining positive image hotel brand.
  • Managed group reservations effectively, providing smooth check-in experiences for large parties or corporate events.
  • Supported sales efforts by promoting hotel facilities and services during interactions with potential clients or guests.
  • Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
  • Scheduled and assigned daily work and activities for team members.
  • Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Collaborated with team members to handle guest requirements from check-in through check-out.

Facility Manager

Comfort Inn & Suites
12.2016 - 08.2021
  • Improved facility efficiency by implementing preventive maintenance programs and optimizing resource allocation.
  • Reduced energy consumption through installation of energy-efficient systems and monitoring usage patterns.
  • Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
  • Streamlined operations, coordinating with multiple departments to ensure seamless facility management processes.
  • Oversaw successful relocation projects, minimizing downtime and ensuring smooth transitions between facilities.
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Managed parking and transportation systems by monitoring parking areas and transport services to promote easy accessibility for occupants.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Tracked and documented operational and financial records to perform analysis of performance and costs.
  • Supervised staff of 215 in day-to-day activities.

Skills

  • Problem-Solving
  • Time Management
  • Critical Thinking
  • Team Leadership
  • Decision-Making
  • Multiple Priorities Management
  • Customer Service
  • Strategic Planning
  • Customer Management
  • Conflict Resolution
  • Employee Scheduling
  • Training and Development
  • Sales and Marketing
  • Remote Team Management

Timeline

Project Coordinator

AI Construction Services
01.2024 - Current

Virtual Assistant

Marriott
09.2022 - 12.2023

Task Force Manager

Staffproworkforce
06.2021 - 08.2023

Facility Manager

Comfort Inn & Suites
12.2016 - 08.2021

Front Desk Supervisor

Pier South Resort, Autograph Collection- Marriott
06.2016 - 12.2021

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Scherye Mims