Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Package Handler
FedEx
08.2025 - Current
Followed safety regulations to maintain safe work environment.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Used hand-held scanners and physical logs to accurately track item movements.
Assembled, sealed, and loaded packages into correct trucks.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
92A Automated Logistical Specialist
US Army
04.2023 - 07.2023
Reduced order fulfillment time through efficient organization, prioritization, and distribution of tasks among team members.
Supporting continuous improvement initiatives within the logistics department, actively participating in process optimization discussions and brainstorming sessions.
Enhanced overall logistical operations by coordinating with various departments to ensure timely delivery of materials and supplies.
Streamlined documentation processes, leading to improved data accuracy and more efficient record-keeping practices.
Passenger Service Agent
ABM Industries
05.2017 - 05.2019
Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
Resolved passenger issues with empathetic communication and effective problem-solving techniques.
Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
Education
Bachelor of Arts - Business Administration And Management
Strayer University
Piscataway, NJ
09-2021
Biology
John E Dwyer Technology Academy
Elizabeth, NJ
06-2016
Skills
Manual handling expertise
Team collaboration
Warehouse safety
Package unloading
Friendly, positive attitude
Customer service
Problem-solving
Time management
Multitasking Abilities
Excellent communication
Critical thinking
Computer skills
Certification
Adult Child and Baby First Aid/CPR/AED Online License - 8/14/2025-8/14/2027
Timeline
Package Handler
FedEx
08.2025 - Current
92A Automated Logistical Specialist
US Army
04.2023 - 07.2023
Passenger Service Agent
ABM Industries
05.2017 - 05.2019
Bachelor of Arts - Business Administration And Management