Schree Wattner

Work History

Telesales Executive

The Pet Granny

01.1995 - 08.2025

Engaged prospective customers through outbound calls to promote products and services.
Developed effective communication skills to address customer inquiries and provide solutions.
Assisted in maintaining accurate records of customer interactions using CRM software.
Learned and utilized sales techniques to improve call outcomes and customer satisfaction.
Adapted quickly to changes in product knowledge and sales strategies throughout training sessions.
Collaborated with team members to share insights on successful sales approaches and tactics.
Supported senior staff by preparing reports on call activities and customer feedback trends.
Participated in role-playing exercises to enhance persuasion skills and build confidence in selling abilities.
Achieved high call volume daily without sacrificing quality or attention to detail during each interaction.
Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping.
Exceeded monthly sales targets consistently through persuasive selling and excellent communication skills.
Boosted sales revenue by implementing effective telesales strategies and techniques.
Developed strong relationships with clients for increased customer retention and repeat business.
Collaborated with team members to increase overall sales performance, sharing best practices and offering support where needed.
Increased average call duration by refining scripts for better engagement with potential customers.
Delivered informative product presentations that showcased features and benefits, leading to higher conversion rates.
Enhanced overall team morale through positive attitude, willingness to help others, and consistent achievement of individual goals.
Utilized CRM software effectively for efficient lead tracking, data analysis, and reporting on sales performance metrics.
Provided exceptional customer service, resolving complaints promptly and professionally to maintain client satisfaction levels.
Participated in regular training sessions to stay up-to-date on product knowledge and enhance selling skills.
Assisted in the launch of new products, introducing them to customers and generating interest through compelling pitches.
Identified potential upselling opportunities by thoroughly understanding client needs during phone conversations.
Implemented creative cold-calling techniques that resulted in higher lead conversion and increased overall sales.
Explained product prices and packages as well as answered questions and addressed concerns of customers.
Pitched products and services to potential customers, securing new deals and sales opportunities.
Made average of 300 outbound and inbound calls per day.
Educated customers on product and service benefits, explaining features and answering questions.
Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
Overcame objections using friendly, persuasive strategies.
Asked relevant questions to assist customers with selecting needed or requested products and services.
Set up appointments with interested customers according to schedule availability.
Developed extensive knowledge of products and services to better assist customers.

Summary

Overview

Work History

Telesales Executive

Education

No Degree - Bussiness

Skills

Timeline

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