S. Christine Thorogood
Terra Alta,WV
Summary
Hardworking and passionate job seeker with strong communication skills. Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to adapt and take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Sandwich Artist
Subway
Terra Alta, WV
01.2024 - 06.2024
- Enhance customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prep food items for line.
- Bake bread and cookies.
- Maintain a clean and organized workspace.
- Operate the cash register with accuracy.
- Demonstrate flexibility by covering shifts when needed.
Chill and Grill Staff
Dairy Queen Grill & Chill
Terra Alta, WV
12.2023 - 06.2024
- Greet customers, take orders and process payments while being pleasant and alert to customer's needs.
- Utilize suggestive selling techniques.
- Prepare, assemble and present completed treat orders.
- Quickly and accurately prepare food products following restaurant, health and safety standards.
- Properly and safely operate and maintain restaurant equipment.
- Work as a “team” member to assure constant and consistent quality.
- Breakdown, clean and sanitize work area.
- Stock and execute proper rotation of products.
- Clean and sanitize restaurant.
- Perform other duties as requested by management or shift leaders.
Office Manager
Mountaineer Lawn Care
Morgantown, WV
09.2018 - 06.2020
- Managed accounts and updated computer records.
- Processed accounts receivable and accounts payable.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Set up estimates and upsold services.
- Scheduled services and routed crews.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Shipping and Receiving Clerk
Triple S Harley-Davidson
Morgantown, WV
03.2016 - 07.2018
- Received incoming shipments, compared contents against associated records and updated databases.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Coordinated storage locations and product movements.
- Prepared merchandise for sales floor.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Conducted counts and audits of inventory.
Waitstaff
Black Eyed Pea
Dallas, Texas
03.2013 - 01.2016
- Cultivated warm relationships with regular customers.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Maintained order efficiency and accuracy through clear communication with kitchen staff.
- Served promptly with focus on customers.
- Followed health and safety protocols to maintain a safe and sanitary environment.
- Increased sales by upselling higher-end products to customers.
Office Manager and Bookkeeper
T'-K Construction, Inc
Richardson, TX
02.1998 - 07.2011
- Normal office duties such as answering phones, faxed, copies, filing.
- Set up jobs for estimators and kept accurate records of labor and material that each job incurred.
- Created job costing and WIP spreadsheets.
- Created file systems for each estimator and several for myself for maximal organization.
- Communicated with vendors and processed account payable.
- Develop good repor with General Contractors and executed all needed contracts and paperwork.
- Processes accounts receivable.
- Communicated, welcomed and kept employee records and employee loans for tools.
- Processed payroll, made weekly tax deposit.
- Completed quarterly payroll reports and W-2s.
- Presented president with financials monthly to include general ledger, detail trial balance, reports from a/p and a/r, payroll and Job cost spreadsheets.
- Communicated and collaborated with CPA.
- Handled insurance for many aspects and workers comp.
- Completed all tasks necessary for 2nd company we owned and leased our vehicles from.
- Kept the office supplied, the kitchen stocked a and created a pleasant atmosphere for everyone.
Education
Advanced High School Degree - DECA-Sales And Marketing
Berkner High School
Richardson, TXCulinary Arts Course
Richland Jr College
Richardson, TXSkills
- Positive attitude
- Multitasking
- Detail Oriented
- Professionalism
- Adaptability
- Excellent communication
- Time management
- Resourcefulness
- Reliability
- Active listening
- Self-motivation
- Organizational skills
Certification
Food Handlers Certificate
ANSI National Accreditation Board
Timeline
Sandwich Artist
Subway
01.2024 - 06.2024
Chill and Grill Staff
Dairy Queen Grill & Chill
12.2023 - 06.2024
Office Manager
Mountaineer Lawn Care
09.2018 - 06.2020
Shipping and Receiving Clerk
Triple S Harley-Davidson
03.2016 - 07.2018
Waitstaff
Black Eyed Pea
03.2013 - 01.2016
Office Manager and Bookkeeper
T'-K Construction, Inc
02.1998 - 07.2011
Advanced High School Degree - DECA-Sales And Marketing
Berkner High School
Culinary Arts Course
Richland Jr College