Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Special Education Paraprofessional
Forney ISD
07.2023 - 07.2025
Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Interacted physically and verbally with students throughout each day.
Worked with students to promote learning and pro-social development.
Helped feeding and daily living skills to support physical and emotional well-being.
Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
Observed students' performance and recorded relevant data to assess progress.
Utilized assistive technology tools strategically in order to facilitate increased independence among students with diverse learning needs.
Offered student support through special accommodations, extra assistance, and assessments.
Barista
Feng Cha
10.2024 - 06.2025
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cleaned counters, machines, utensils, and seating areas daily.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
Server
Scrumbscious Burgers and Pieshakes
04.2021 - 12.2021
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bussed and reset tables to keep dining room and work areas clean.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Explained menu items and suggested appropriate options for food allergy concerns.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.