Schuyler Fournier
Grand Rapids,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Customer-oriented Store Manager offering over 2 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success. Industrious production assembly professional with specialized SMT/AOI experience. Focused on maximizing output and quality to meet challenging targets. Well-organized in approaching all tasks to minimize errors and eliminate waste.
Overview
6
6
years of professional experience
Work History
C Tech
Firestone Building Products
Grand Rapids, MI
07.2023 - Current
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
- Consulted with customers regarding service options available based upon their needs.
General Maintenance Mechanic
Firestone
Grand Rapids, MI
12.2022 - 06.2023
- Performed preventive maintenance on all mechanical equipment.
- Inspected, diagnosed and repaired malfunctioning equipment and systems.
- Installed new machines and equipment according to manufacturer's specifications.
- Disassembled machines in order to repair them or replace worn parts.
- Operated hand tools such as wrenches, pliers and screwdrivers for various repair tasks.
- Diagnosed problems using technical manuals, diagnostic software programs and test instruments.
- Repaired and replaced worn and defective parts.
- Installed, repaired and maintained equipment.
- Operated hand and power tools to complete repairs.
Store Manager
Edible Arrangements
Cascade, MI
10.2021 - 11.2022
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Analyzed financial data to identify areas of improvement.
- Performed regular price checks to ensure competitive pricing.
Assistant Manager
Edible arrangements
Grand Rapids, MI
01.2021 - 11.2021
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
Delivery Driver
Edible Arrangements
Cascade, MI
11.2019 - 10.2021
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
SMT Machine Operator
LaCroix
Grand Rapids, MI
09.2018 - 11.2019
- Monitored and adjusted machine settings as needed to ensure proper operation of equipment.
- Performed visual inspections of assembled products for defects and quality issues.
- Loaded materials into the feeders for automatic placement onto printed circuit boards.
- Maintained detailed records of production, including completed work orders, rejects and scrap rate.
- Changed worn out parts such as nozzles, filters. in order to maintain machine performance.
- Adjusted machine settings in accordance with customer requirements or process changes.
- Calibrated SMT machines in order to ensure accuracy of component placement.
- Diagnosed malfunctions in equipment and performed repairs as necessary.
- Ensured all safety procedures were followed while operating the SMT machines.
- Trained new employees on proper operation of the SMT machines and related processes.
- Developed preventative maintenance plans for the SMT machines to reduce downtime and increase efficiency.
- Checked inventory levels and ordered supplies when necessary to keep production running smoothly.
- Identified potential problems before they occurred by performing regular preventive maintenance checks on the machines.
- Followed all company policies regarding product quality standards, safety regulations and environmental guidelines while operating the SMT machines.
- Cleaned work areas regularly to maintain a safe working environment for other personnel members who worked around the SMT machines.
Education
High School Diploma -
Innovation Central High School
Grand Rapids, MI05-2018
Skills
- Hardware troubleshooting
- Web development
- Computer Networking
- Machine Learning
- Mechanical Aptitude
- Lockout and tagout procedures
- Equipment Troubleshooting
- Vehicle Maintenance
- Equipment maintenance and repair
- Mechanical expertise
- Able to lift 80lbs
- Preventive Maintenance
- Mechanical Troubleshooting
- Project Management
- Talent Recruitment
- Revenue Generation
- Shift Scheduling
- Loss Prevention
- Employee Training
- Customer Service Management
- Store Merchandising
- Supply Ordering
- POS Systems
- Report Generation
- Payroll Management
- Retail Inventory Management
- Store operations oversight
- Budgeting and cost control
- Employee Terminations
- Recruiting and Hiring
- Training and mentoring
- Inventory Management
- Friendly and Positive
- Opening and closing procedures
- Accurate Cash Handling
References
References available upon request.
Timeline
C Tech
Firestone Building Products
07.2023 - Current
General Maintenance Mechanic
Firestone
12.2022 - 06.2023
Store Manager
Edible Arrangements
10.2021 - 11.2022
Assistant Manager
Edible arrangements
01.2021 - 11.2021
Delivery Driver
Edible Arrangements
11.2019 - 10.2021
SMT Machine Operator
LaCroix
09.2018 - 11.2019
High School Diploma -
Innovation Central High School
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