Schuyler Hollenbach
Summary
Dynamic and dependable professional with a strong work ethic, honed through theatrical and work experiences. Proven ability in problem-solving and effective communication, enhancing guest satisfaction and fostering creativity. Recognized for training team members and streamlining processes, contributing to operational efficiency and positive outcomes.
Overview
7
7
years of professional experience
Work History
Server
The Blackfork Bistro
Loudonville, OH
05.2024 - 08.2024
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely order delivery and attention to detail.
- Collaborated with kitchen staff to facilitate smooth service and address special dietary requests.
- Trained new team members on menu items, service protocols, and restaurant standards.
- Resolved customer complaints promptly, maintaining a positive dining experience for all guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Streamlined order-taking process to minimize wait times for diners.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Intern
LTAC [Loudonville Theatre and Arts Committee]
Loudonville, OH
05.2024 - 08.2024
- Facilitated workshops and classes, promoting artistic skills among community members of all ages.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Collected, arranged, and input information into database system.
Intern
LTAC [Loudonville Theatre and Arts Committee]
Loudonville, OH
06.2025 - 12.2025
- Supported set design and production elements for theatrical performances, fostering creativity and collaboration.
- Participated in workshops and presentations related to projects to gain knowledge.
- Explored new technologies and approaches to streamline processes.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Provided education on the use of lighting technologies
Student Ambassador
University of Mount Union
Alliance, OH
08.2023 - 05.2025
- Facilitated campus events to enhance student engagement and community involvement.
- Collaborated with university departments to promote academic programs and initiatives.
- Answered questions from visitors and potential students about university life.
- Led campus tours for prospective students every semester.
- Assisted admissions office staff with administrative tasks such as data entry, mailings, and event planning to help streamline processes.
- Developed in-depth knowledge of university resources and services and promoted to prospective students.
Costume Shop Worker
The University of Mount Union
Alliance, OH
09.2021 - 04.2025
- Assembled costumes according to design specifications and project requirements.
- Operated sewing machines and tools for costume construction and repair.
- Collaborated with designers to ensure accurate representation of artistic vision.
- Maintained inventory of fabrics, materials, and accessories to streamline production.
- Assisted in organizing costume storage for easy access during productions.
Expo Runner
The Blackfork Bistro
Loudonville, OH
06.2021 - 08.2023
- Coordinated timely delivery of food and beverages to tables, enhancing customer satisfaction.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation quality.
- Streamlined table turnover processes, improving overall service efficiency during peak hours.
- Trained new team members on best practices for order delivery and customer interaction.
- Monitored inventory levels of supplies, assisting in maintaining optimal stock for service demands.
- Assisted in maintaining cleanliness and organization of dining area, contributing to positive dining experiences.
- Implemented feedback from customers to refine service approach and enhance guest engagement.
- Participated in regular team meetings to discuss operational improvements and enhance workflow efficiency.
- Ensured order accuracy for guest satisfaction, double-checking plates before delivery.
- Handled high-pressure situations gracefully under stress, ensuring all orders were completed accurately and efficiently.
Camp Counselor
Mrs. Young's. Summer Playground
Loudonville, OH
06.2019 - 08.2019
- Supervised daily activities, ensuring safety and enjoyment for all campers.
- Facilitated conflict resolution among campers, promoting positive communication and social skills.
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
Education
Bachelor of Arts - Theatre & Music
The University of Mount Union
Alliance05-2025
Skills
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Adaptable
- Dependable and reliable
- Creativity and innovation
- Strong work ethic
- Public speaking
- Quick decision making
- Effective communication
- Relationship building
- Following directions
Accomplishments
- Collaborated on the Creative Team to write show
- Choreographer
- Original Cast Member
World premiere: A Christmas Carol An Arts Alive Musical
Languages
English
Native or Bilingual
German
Limited Working
American Sign Language
Elementary
Spanish
Elementary
French
Elementary
Interests
- Music
- Acting and Theater
- Dance
- Creative Writing
- Crafting and DIY Projects
- Volunteer Travel
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Timeline
Intern
LTAC [Loudonville Theatre and Arts Committee]
06.2025 - 12.2025
Server
The Blackfork Bistro
05.2024 - 08.2024
Intern
LTAC [Loudonville Theatre and Arts Committee]
05.2024 - 08.2024
Student Ambassador
University of Mount Union
08.2023 - 05.2025
Costume Shop Worker
The University of Mount Union
09.2021 - 04.2025
Expo Runner
The Blackfork Bistro
06.2021 - 08.2023
Camp Counselor
Mrs. Young's. Summer Playground
06.2019 - 08.2019
Bachelor of Arts - Theatre & Music
The University of Mount Union