Schuyler Barriga
Lovington,NM
Summary
Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
11
11
years of professional experience
Work History
Customer Service Advocate
HealthNet Of California
12.2022 - Current
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
- Streamlined communication channels for improved efficiency in handling customer concerns.
- Implemented new strategies to reduce average call handling time while maintaining high-quality service.
- Maintained a positive work environment, fostering team collaboration and continuous improvement.
- Triage crisis callers to clinical staff for appropriate assistance, assessing levels of risk beyond customer service scope.
- Developed comprehensive knowledge of company products and services to provide accurate information to customers.
DME Biller
Nor Lea Hospital District
01.2021 - 06.2022
- Reduced billing errors by implementing strict policies and systematic procedures.
- Increased revenue through timely processing of invoices and thorough follow-up on outstanding payments.
- Streamlined the billing process by automating data entry tasks, leading to improved efficiency and accuracy.
- Collaborated with other departments for accurate invoicing and prompt resolution of discrepancies.
- Maintained accurate client records, ensuring proper billing and payment tracking.
- Managed a high volume of invoices, prioritizing workload to meet deadlines and maintain cash flow.
Pharmacy Technician
Nor Lea Hospital District
07.2017 - 07.2018
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Emergency Department Unit Secretary
Nor Lea Hospital District
04.2015 - 07.2017
- Enhanced patient flow by efficiently managing the registration process and maintaining accurate patient records.
- Streamlined emergency department operations by prioritizing tasks and delegating responsibilities to appropriate staff members.
- Improved communication between medical professionals by transcribing physician orders, updating electronic health records, and promptly relaying critical information.
- Reduced patient wait times by facilitating timely admissions and discharges in collaboration with nursing staff and physicians.
- Ensured a well-organized emergency department by maintaining up-to-date patient charts, tracking bed availability, and coordinating room assignments.
Account Executive - Payables and Receivables
Tate Branch Dodge
03.2013 - 04.2015
- Streamlined payables and receivables processes by implementing efficient systems and software tools.
- Reduced outstanding receivables by diligently following up on overdue invoices and negotiating payment plans with clients.
- Increased accuracy of financial reports by reconciling accounts, identifying discrepancies, and rectifying errors in a timely manner.
- Enhanced client relationships through effective communication and prompt resolution of billing inquiries or disputes.
- Collaborated with sales team to ensure accurate invoicing and timely collections, resulting in improved cash flow.
Education
No Degree - Associate of Science
New Mexico Junior College
Hobbs, NMHigh School Diploma -
Lovington High
05.2008
Skills
- Report Creation
- Report Generation
- Account Management
- Escalation Management
- Administrative Support
- Clerical Support
- Data Entry
- Data Collection
- Information Security
- Problem Solving
- Attention to Detail
- Conflict Resolution
Timeline
Customer Service Advocate
HealthNet Of California
12.2022 - Current
DME Biller
Nor Lea Hospital District
01.2021 - 06.2022
Pharmacy Technician
Nor Lea Hospital District
07.2017 - 07.2018
Emergency Department Unit Secretary
Nor Lea Hospital District
04.2015 - 07.2017
Account Executive - Payables and Receivables
Tate Branch Dodge
03.2013 - 04.2015
No Degree - Associate of Science
New Mexico Junior College
High School Diploma -
Lovington High
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