Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Cpt Officer
Simpson County Sheriff's Department
Mendenhall, MS
09.2017 - Current
Provided guidance to team members on how to effectively complete tasks within established timelines.
Supervised subordinate staff in carrying out daily duties and activities.
Ensured the security and confidentiality of sensitive information.
Maintained positive working relationship with fellow staff and management.
6 1/2 years
Supervising Manager
J&A apartment
Mendenhall, MS
09.2020 - 05.2023
Identified areas where additional resources were needed in order to meet targets set out by management.
Ensured compliance with health and safety regulations within the department.
Implemented strategies to improve customer satisfaction ratings from surveys conducted by the company.
Assisted in resolving any conflicts between team members or customers.
Implemented customer service excellence standards to enhance client satisfaction and loyalty.
3 years
Supervisor
Boswell Regional Center
Magee, MS
01.2008 - 03.2017
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Directed and supervised team of 15 employees in daily operations.
Evaluated employee performance through periodic reviews and documented results accordingly.
Trained new employees on company policies and procedures.
Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
Complied with company policies, objectives and communication goals.
Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Trained new employees on company policies, job duties, and performance expectations.