Nicole Sciaudone
Palm Bay,Florida
Overview
26
26
years of professional experience
Work History
Business Co-Owner
American Pride Air Conditioning And Plumbing Inc
Palm Bay, Florida
04.2022 - 07.2024
- Developed and implemented strategic business plans to increase profitability and customer satisfaction.
- Conducted market research and identified potential customers, vendors, and partners for the business.
- Analyzed financial data to identify trends in sales, cost of goods sold, expenses, profits, and losses.
- Managed payroll operations including calculating employee salaries and taxes as well as processing payments accurately.
- Negotiated contracts with suppliers to ensure quality products at competitive prices were delivered on time.
- Established strong relationships with clients by providing timely resolution of issues they faced while using our services and products.
- Maintained accurate records of all transactions related to the company's finances for auditing purposes.
- Monitored cash flow levels regularly in order to maintain liquidity position of the organization.
On the floor sales associate
Jcpenney
Melbourne, Florida
11.2021 - 01.2022
- Was hired for Christamas help
- I was a on the floor sales associate
- I performed duties of cashier, recovery, wraps, assisting with accounts and forming relationships with the staff and associates.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Scheduled shifts for fellow associates during peak traffic times.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Caregiver Disabled US. Marine
Self
01.2014 - 01.2022
- It was an honor to be his caregiver and was able to learn the V
- A system
- I had the absolute pleasure of meeting some great men and ladies that served our great country
- During this time frame I went back to college
- I was able to be a caregiver and go back to university
- I completed my Legal studies program in November 2022.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Macys
Clearwater, Florida
05.2014 - 08.2014
- In the call center we were hired nationally , interviewed over the phone
- It was a challenging job
- I enjoy being with the public and enjoy fostering relationships
- I Am a goal setter and very business minded.
Customer Service
Hilltop Inn Of Vermont
Berlin, Vermont
06.2010 - 09.2010
- Responsibilities include:
- Reconcile cash drawer, batch credit cards machine entries
- Ensure rooms are properly maintained and supplied to ensure pleasant stay for customers
- Maintained correct corporate billing using a dedicated credit card machine
- Maintained correct occupancy records
- Verify final check out charges
- Calmed angry/aggrieved customers and dealt with issues in an appropriate manner
- Assisted the General Manager with payroll issues
- Paid Hilltop vendors as authorized
- Maintained accurate record of upcoming reservations.
Account Executive
DW Uniforms Inc
Pompano Beach, FL
08.2006 - 11.2007
- Responsibilities include:
- Executed daily operations of the company
- Ordered textile for clothing and made sure that color swatches match with Dye bolts
- Served as in-house staff member and consultant
- Arranged for public relations efforts to meet needs and objectives
- Supervised the manufacturing component as well
Account Executive
Expert Hub
Ft. Lauderdale, Fl
03.2003 - 08.2006
- Responsibilities include:
- Sold legal service web sites and links to established attorneys
- Presented the product to the prospective customer referrals
- Performed accounts receivable duties as appropriate
- Acted as liaison between IT and customer
Tax Compliance Officer
State Of VermontDept. Of Revenue
Montpelier, Vt
01.2000 - 08.2002
- Responsibilities include:
- Prepared bills and other adjustments and approved refund requests.
- Compliance with state statutes, regulations, policies and eligibility requirements
- Ability to work rapidly and accurately on computations
- Ability to work harmoniously and effectively with co/ workers and taxpayers
- Calmed aggrieved Taxpayers, and dealt with Issues in appropriate manner.
Paraeducator
Northfield Middle/High School
Northfield, VT
11.1998 - 12.1999
- Responsibilities include:
- Worked one on one with Behavior Modification student
- Participated in development of IEP
- Created progress reports for student
Education
Bachelor Of the Arts Legal Studies with Law Office Management -
Keiser University
01.2022
B. S. Political Science -
Boston University
01.1994
High School Diploma -
Spaulding High School
01.1990
Skills
- Extensive knowledge and Microsoft Word, typing filing writing interacting with the public consistently
Extensive knowledge and Microsoft Word, typing filing writing interacting with the public consistently
Was co-owner with my husband with his business, called American Pride , air conditioning, and plumbing business that was very successful
- Payment Processing
- Client Account Management
- Customer Needs Assessment
- Sales Development
- Order Processing
- Friendly and Outgoing
- Money Transfer Systems
- Time Management
- Documentation and recordkeeping
- Customer Service
- Teamwork and Collaboration
- Professional Demeanor
- Meeting deadlines
- Guest Relations
- Multi-tasking strength
- Listening Skills
- Outgoing Personality
- Cash Handling
- Relationship Building
- Merchandising understanding
- Sales and marketing
- Complex Problem-Solving
- Relationship selling
- Strategic Planning
- Retail merchandising expertise
- Merchandise Display
- Upselling and Cross-Selling
- POS System Operation
- Policy and Procedure Adherence
- Positive and professional
- Stocking and replenishing
- Cash Handling Accuracy
- Cash Register Operation
- Store Opening and Closing
- Excellent communication skills
- Fraud Detection
- Shipment Processing
- Energetic self-starter
- Verbal/written communication
- Written and oral communication skills
- Dispute Mediation
- Conflict Resolution
Volunteer Experience
- 2008, PTA Broward Charter School, Organized Fundraisers & Student Activities
- VA Hospital, St. Petersburg, Florida
References
References provided upon request.
Timeline
Business Co-Owner
American Pride Air Conditioning And Plumbing Inc
04.2022 - 07.2024
On the floor sales associate
Jcpenney
11.2021 - 01.2022
Macys
05.2014 - 08.2014
Caregiver Disabled US. Marine
Self
01.2014 - 01.2022
Customer Service
Hilltop Inn Of Vermont
06.2010 - 09.2010
Account Executive
DW Uniforms Inc
08.2006 - 11.2007
Account Executive
Expert Hub
03.2003 - 08.2006
Tax Compliance Officer
State Of VermontDept. Of Revenue
01.2000 - 08.2002
Paraeducator
Northfield Middle/High School
11.1998 - 12.1999
Bachelor Of the Arts Legal Studies with Law Office Management -
Keiser University
B. S. Political Science -
Boston University
High School Diploma -
Spaulding High School