Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
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Nicole Sciaudone

Palm Bay,Florida

Overview

26
26
years of professional experience

Work History

Business Co-Owner

American Pride Air Conditioning And Plumbing Inc
Palm Bay, Florida
04.2022 - 07.2024
  • Developed and implemented strategic business plans to increase profitability and customer satisfaction.
  • Conducted market research and identified potential customers, vendors, and partners for the business.
  • Analyzed financial data to identify trends in sales, cost of goods sold, expenses, profits, and losses.
  • Managed payroll operations including calculating employee salaries and taxes as well as processing payments accurately.
  • Negotiated contracts with suppliers to ensure quality products at competitive prices were delivered on time.
  • Established strong relationships with clients by providing timely resolution of issues they faced while using our services and products.
  • Maintained accurate records of all transactions related to the company's finances for auditing purposes.
  • Monitored cash flow levels regularly in order to maintain liquidity position of the organization.

On the floor sales associate

Jcpenney
Melbourne, Florida
11.2021 - 01.2022
  • Was hired for Christamas help
  • I was a on the floor sales associate
  • I performed duties of cashier, recovery, wraps, assisting with accounts and forming relationships with the staff and associates.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Scheduled shifts for fellow associates during peak traffic times.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Caregiver Disabled US. Marine

Self
01.2014 - 01.2022
  • It was an honor to be his caregiver and was able to learn the V
  • A system
  • I had the absolute pleasure of meeting some great men and ladies that served our great country
  • During this time frame I went back to college
  • I was able to be a caregiver and go back to university
  • I completed my Legal studies program in November 2022.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.

Macys
Clearwater, Florida
05.2014 - 08.2014
  • In the call center we were hired nationally , interviewed over the phone
  • It was a challenging job
  • I enjoy being with the public and enjoy fostering relationships
  • I Am a goal setter and very business minded.

Customer Service

Hilltop Inn Of Vermont
Berlin, Vermont
06.2010 - 09.2010
  • Responsibilities include:
  • Reconcile cash drawer, batch credit cards machine entries
  • Ensure rooms are properly maintained and supplied to ensure pleasant stay for customers
  • Maintained correct corporate billing using a dedicated credit card machine
  • Maintained correct occupancy records
  • Verify final check out charges
  • Calmed angry/aggrieved customers and dealt with issues in an appropriate manner
  • Assisted the General Manager with payroll issues
  • Paid Hilltop vendors as authorized
  • Maintained accurate record of upcoming reservations.

Account Executive

DW Uniforms Inc
Pompano Beach, FL
08.2006 - 11.2007
  • Responsibilities include:
  • Executed daily operations of the company
  • Ordered textile for clothing and made sure that color swatches match with Dye bolts
  • Served as in-house staff member and consultant
  • Arranged for public relations efforts to meet needs and objectives
  • Supervised the manufacturing component as well

Account Executive

Expert Hub
Ft. Lauderdale, Fl
03.2003 - 08.2006
  • Responsibilities include:
  • Sold legal service web sites and links to established attorneys
  • Presented the product to the prospective customer referrals
  • Performed accounts receivable duties as appropriate
  • Acted as liaison between IT and customer

Tax Compliance Officer

State Of VermontDept. Of Revenue
Montpelier, Vt
01.2000 - 08.2002
  • Responsibilities include:
  • Prepared bills and other adjustments and approved refund requests.
  • Compliance with state statutes, regulations, policies and eligibility requirements
  • Ability to work rapidly and accurately on computations
  • Ability to work harmoniously and effectively with co/ workers and taxpayers
  • Calmed aggrieved Taxpayers, and dealt with Issues in appropriate manner.

Paraeducator

Northfield Middle/High School
Northfield, VT
11.1998 - 12.1999
  • Responsibilities include:
  • Worked one on one with Behavior Modification student
  • Participated in development of IEP
  • Created progress reports for student

Education

Bachelor Of the Arts Legal Studies with Law Office Management -

Keiser University
01.2022

B. S. Political Science -

Boston University
01.1994

High School Diploma -

Spaulding High School
01.1990

Skills

  • Extensive knowledge and Microsoft Word, typing filing writing interacting with the public consistently

Extensive knowledge and Microsoft Word, typing filing writing interacting with the public consistently

Was co-owner with my husband with his business, called American Pride , air conditioning, and plumbing business that was very successful

  • Payment Processing
  • Client Account Management
  • Customer Needs Assessment
  • Sales Development
  • Order Processing
  • Friendly and Outgoing
  • Money Transfer Systems
  • Time Management
  • Documentation and recordkeeping
  • Customer Service
  • Teamwork and Collaboration
  • Professional Demeanor
  • Meeting deadlines
  • Guest Relations
  • Multi-tasking strength
  • Listening Skills
  • Outgoing Personality
  • Cash Handling
  • Relationship Building
  • Merchandising understanding
  • Sales and marketing
  • Complex Problem-Solving
  • Relationship selling
  • Strategic Planning
  • Retail merchandising expertise
  • Merchandise Display
  • Upselling and Cross-Selling
  • POS System Operation
  • Policy and Procedure Adherence
  • Positive and professional
  • Stocking and replenishing
  • Cash Handling Accuracy
  • Cash Register Operation
  • Store Opening and Closing
  • Excellent communication skills
  • Fraud Detection
  • Shipment Processing
  • Energetic self-starter
  • Verbal/written communication
  • Written and oral communication skills
  • Dispute Mediation
  • Conflict Resolution

Volunteer Experience

  • 2008, PTA Broward Charter School, Organized Fundraisers & Student Activities
  • VA Hospital, St. Petersburg, Florida

References

References provided upon request.

Timeline

Business Co-Owner

American Pride Air Conditioning And Plumbing Inc
04.2022 - 07.2024

On the floor sales associate

Jcpenney
11.2021 - 01.2022

Macys
05.2014 - 08.2014

Caregiver Disabled US. Marine

Self
01.2014 - 01.2022

Customer Service

Hilltop Inn Of Vermont
06.2010 - 09.2010

Account Executive

DW Uniforms Inc
08.2006 - 11.2007

Account Executive

Expert Hub
03.2003 - 08.2006

Tax Compliance Officer

State Of VermontDept. Of Revenue
01.2000 - 08.2002

Paraeducator

Northfield Middle/High School
11.1998 - 12.1999

Bachelor Of the Arts Legal Studies with Law Office Management -

Keiser University

B. S. Political Science -

Boston University

High School Diploma -

Spaulding High School

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