Scipio Jeme
Las Vegas,NV
Summary
A dedicated and detail-oriented QA Tester with a background in financial advising and customer service. Proven track record of identifying and resolving issues to enhance user experience and improve business operations. Adept at collaborating with cross-functional teams to deliver high-quality results.
Overview
5
5
years of professional experience
Work History
Quality Assurance Tester
2k
04.2024 - Current
- Execute comprehensive test plans and cases, ensuring 100% coverage of game systems and interfaces for high-quality gameplay.
- Escalate issues discovered during QA testing, facilitating rapid resolution by supplying detailed information on fault parameters and replicability.
- Train testing personnel in prescribed bug testing protocols, verifying correct application of related policies and guidelines.
Financial Representative
Northwestern Mutual
09.2023 - 01.2024
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Maintained updated records of all financial transactions to support traceability.
- Ensured compliance with regulatory standards, resulting in zero compliance violations during tenure.
Car Return Agent
Enterprise Holdings
08.2019 - 05.2022
- Conducted over 10,000 vehicle inspections, improving damage reporting by 10%.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Trained new agents, ensuring adherence to policies and procedures.
Education
Bachelor of Arts - Business (Financial Planning)
Arizona State University
Tempe, AZ05.2022
Minor - Real Estate
Arizona State University
Tempe, AZ05.2022
Skills
- Software Testing: Jira, JQL, TestRail
- Financial Analysis: Financial modeling, forecasting, strategic decision-making
- Risk Management: Risk assessment, mitigation, regulatory compliance
- Interpersonal: Communication, attention to detail, critical thinking, adaptability
Timeline
Quality Assurance Tester
2k
04.2024 - Current
Financial Representative
Northwestern Mutual
09.2023 - 01.2024
Car Return Agent
Enterprise Holdings
08.2019 - 05.2022
Bachelor of Arts - Business (Financial Planning)
Arizona State University
Minor - Real Estate
Arizona State University
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