Summary
Overview
Work History
Education
Skills
Timeline
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Sciyahn KoonKoon

Brooklyn,NY

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

5
5
years of professional experience

Work History

Secretary

Advanced Medical Group
02.2021 - Current
  • Entered data into system and updated customer contacts with information to keep records current.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Maintained electronic filing systems and categorized documents.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Handled pathology/biopsy reports
  • Researched denied claims and contacted insurance companies to resolve these issues.
  • Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.

Clerical Worker

Dr. George Moskowitz Medical
02.2021 - 05.2021
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Created detailed expense reports and requests for capital expenditures.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Verified accuracy of business records by consistently updating customer information.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Executed record filing system to improve document organization and management.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Focused on rebuilding medical program and producing needed certifications.

Sales Representative

Wireless Enterprise- Metro By T-Mobile
12.2019 - 03.2021
  • Trained and mentored new sales representatives.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Determined problem areas and resolved issues related to profitability and business objective achievement.
  • Utilized professional sales techniques to persuasively communicate with clients.
  • Educated senior staff on product usage and maintenance.
  • Open and closed the store unit
  • Managed in store device and accessory inventory

Education

Some College - Health Service Management

Berkeley College
New York, NY

High School Diploma - Liberal Arts And General Studies

Midwood High School
Brooklyn, NY
06.2017

Skills

  • Schedule Coordination
  • Microsoft Word, PowerPoint, and Excel
  • HIPAA guideline compliance
  • Office administration
  • Digital File Management
  • Multi-Line Phone Systems

Timeline

Secretary

Advanced Medical Group
02.2021 - Current

Clerical Worker

Dr. George Moskowitz Medical
02.2021 - 05.2021

Sales Representative

Wireless Enterprise- Metro By T-Mobile
12.2019 - 03.2021

Some College - Health Service Management

Berkeley College

High School Diploma - Liberal Arts And General Studies

Midwood High School

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Sciyahn KoonKoon