Scott McCorkle

Handled cash accurately and prepared deposits.

• Motivated, trained, and disciplined employees to maximize performance.
• Collaborated with General Manager on marketing initiatives to increase brand awareness and drive sales growth.
• Mentored staff members, foster supportive work environment that enhanced employee performance and retention.
• Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout establishment.
• Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
• Increased customer satisfaction by addressing and resolving concerns in timely manner.
• Assisted in recruiting, hiring and training of team members.
• Interacted well with customers to build connections and nurture relationships.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.

• Responsible for watching and understanding daily metrics of cafe like hours used in a day, difference of actual sales to forecasted sales and average speed of time required to complete Drive Thru orders.
• Analyze metrics given by third party to find ways to improve customer experience and retention.
• Do once weekly inventory of food product and make plans to reduce extra waste of high loss products.
• Ordering all food and dry product for cafe on twice-weekly basis.
• Manage associates by moving them to appropriate positions, ensure they are following standards.

• Responsible for stocking and preparing lines for the shift, checking date dots to ensure quality and building all food to Panera standards.
• Provide excellent customers service by listening to guests and providing a warm experience at the cafe. Execute food orders correctly and within Panera time requirements.
• Following cleaning routines to maintain cleanliness of cafe.

• Prep veggies for the following day and put away with dates and FIFO'd.
• Follow recipes and execute food orders with speed and efficiency.
• Help prepare extra of missing or depleting items during rush.
• Lead the kitchen staff when most veteran cook was away
• Delegating cleaning duties and taking more difficult positions.