Scolla Tayn
Grahama,NC
Summary
Proven leader in staff development and training delivery, I enhanced skillsets and promoted continuous improvement at Ralph Scott Life Services. Expert in onboarding processes and fostering diversity and inclusion, I've driven workforce planning and talent management to new heights, achieving significant advancements in employee engagement and performance. Knowledge enhancement and staff development. Hardworking and organized approach paired with excellent communication, planning, and problem solving skills. Adept at developing and implementing successful training programs focused on improving performance, enhancing knowledge, and developing employees. Well-organized and proactive with good communication and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proficient Staff Development Coordinator successful at developing robust training programs focused on employee onboarding and continuous professional development.
Overview
31
31
years of professional experience
Work History
Staff Development Coordinator
Ralph Scott Life Services
05.2023 - Current
- Collaborated with department supervisors to identify talented employees and plan out paths for development and promotion.
- Performed reviews of employee work performance to check for areas in need of additional training.
- Created and managed continuous improvement classes and training programs targeted to new employees.
- Monitored employee performance to look for areas in need of improvement.
- Provided ongoing support to employees during their professional development journey, addressing any challenges or concerns that arose throughout the process.
- Enhanced employee skillsets by developing and implementing comprehensive staff development programs.
- Promoted a culture of continuous improvement by encouraging feedback and suggestions from all team members.
- Maintained up-to-date knowledge of industry trends related to staff development strategies, incorporating best practices into organizational processes as appropriate.
- Streamlined onboarding processes, providing new hires with the necessary tools for success in their roles.
- Collaborated closely with department managers to identify unique training requirements specific to each role within the organization.
- Created engaging workshops that catered to diverse learning styles, increasing participant engagement and comprehension levels.
- Optimized time management strategies by scheduling training sessions during low-volume work hours, minimizing disruptions to daily operations.
- Bolstered overall staff competency by regularly evaluating training needs and adjusting programs accordingly.
- Developed and delivered new hire training programs and continuous professional development.
- Worked with managers to identify internal talent and plan development pathways.
Administrative Assistant
Twin Lakes Community
09.2017 - 03.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Co-Manager
Ralph Scott Life Services
04.2012 - 09.2017
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Transported clients to medical and dental appointments to provide support.
- Monitored progress and documented patient health status changes to keep care team updated.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
Sponsorship Coordinator
Plant International
02.1994 - 03.1999
- Negotiated favorable terms with sponsors, resulting in mutually beneficial agreements and long-term partnerships.
- Managed event logistics, liaising with vendors and venue staff to ensure a successful event experience for sponsors and attendees alike.
- Maintained detailed records of sponsor interactions, tracking progress towards goals and identifying areas for improvement.
- Coordinated cross-functional teams to ensure seamless execution of sponsorship deliverables and commitments.
- Provided excellent customer service to both current and potential sponsors, addressing inquiries promptly and professionally.
- Designed post-event reports highlighting successes achieved through strategic partnerships with event sponsors.
- Built strong relationships with key stakeholders within sponsoring organizations, fostering trust and collaboration throughout partnership tenure.
Education
Bachelor of Science - Management
Olivet Nazarene University
Bourbonnais, IL05.2020
Associate of Science - Medical Office Administration
Alamance Community College
Graham, NC05.2017
High School Diploma -
Majengo High School
Tanzania - East Africa11.1990
Skills
- Onboarding Processes
- Recordkeeping skills
- E-learning development
- Coaching and Mentoring
- Diversity and Inclusion
- Recruitment Strategies
- Class coordination
- Training delivery
- Compliance Management
- Program Management
- Talent management
- Course Development
- Workforce Planning
- Staff Assessment
Languages
Swahili
Native or Bilingual
Timeline
Staff Development Coordinator
Ralph Scott Life Services
05.2023 - Current
Administrative Assistant
Twin Lakes Community
09.2017 - 03.2020
Co-Manager
Ralph Scott Life Services
04.2012 - 09.2017
Sponsorship Coordinator
Plant International
02.1994 - 03.1999
Bachelor of Science - Management
Olivet Nazarene University
Associate of Science - Medical Office Administration
Alamance Community College
High School Diploma -
Majengo High School
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