Summary
Overview
Work History
Education
Skills
Residency
References
Personal Information
Websites
Timeline
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Scott King

Scott King

Halifax,Canada

Summary

Dynamic General Manager with a focus on strategic initiatives that drive profitability and sales growth. Demonstrated success in operations management and customer care, leading to recognition for performance excellence. Skilled in team motivation, training, and development to achieve business objectives.

Overview

30
30
years of professional experience

Work History

General Manager

Moxies Atlantic
Halifax, Canada
04.2023 - 04.2025
  • Company Overview: Moxies is a premium-casual restaurant chain comprising 54 locations throughout North America.
  • Advised senior leadership team on strategies to enhance growth initiatives
  • Operational oversight of the Dartmouth location, transitioning business from the outgoing general manager, and implementing change strategies.
  • Partnered with regional manager to elevate leadership training and succession planning initiatives.
  • Establish effective cost control practices to refine group processes
  • Dartmouth location improved profitability in Q4 2023 by 25%
  • Revenues consistently 15-20% higher than previous year
  • Facilitated seamless transition of previous head chef to new structure, onboarded multiple new team members, identified and engaged two candidates for leadership programs.
  • Streamlined food delivery operations, achieving average enhancement of 50%

General Manager

Royal Nova Scotia Yacht Squadron (RNSYS)
Halifax, Canada
03.2019 - 01.2023
  • Company Overview: Established in 1837, the RNSYS provides full-service marina operations, leisure, recreation and event services for its 900 members and thousands of annual visiting guests. The RNSYS has the largest lean-to-sail program in Atlantic Canada, in support of a high-performance athlete program.
  • Establish and manage operating and capital budgets with comprehensive P&L accountability.
  • Initiate and manage all programs, policies, and procedures of the Club, ensuring operational plans reflect the strategic direction and priorities as set in close consultation with the board.
  • Deliver membership growth and retention through dynamic social, competitive, seasonal, and leisure programs that are designed to improve participation and member satisfaction.
  • Cultivate innovative and responsive marketing & communications strategies effectively targeted to both members and the general public to drive brand awareness and engagement.
  • Manage all human resources functions, including hiring, staff supervision, retention, training, performance evaluation, and disciplinary measures as required.
  • Membership growth of +10-20% annually. Through significant improvements to club operations, close to 50 ex-members returned to the club.
  • Renegotiated the provincial funding agreement with provincial and regional partners, navigating a challenging process to guarantee a new three-year agreement that incorporated a new, fully funded high-performance program at RNSYS.
  • Redefined hospitality offerings, leading to marked improvement in member satisfaction and participation rates.
    Realized a 200% growth in private event revenues through focused strategic modifications.
    Addressed prior dissatisfaction to cultivate a thriving member community.
  • Led board through formulation of comprehensive five-year strategic plan, defining critical brand principles and value statements with corresponding departmental strategies.
  • Re-negotiated debt position of the club and implemented a sustainable capital expenditure plan.

Director of Business Development, Consultant Contract

Legendary Hospitality Group
Halifax, Canada
03.2018 - 12.2018
  • Company Overview: Comprising five unique and successful businesses, Legendary Hospitality Group is one of Atlantic Canada’s most dynamic, decorated, and diverse hospitality groups.
  • Develop core business programs, including commercial analytics, performance management and goal setting, operational and financial control systems, and integrated event sales and marketing strategies.
  • Implemented innovative commercial strategies, one business improved net margin by 44%.
  • Led a complete brand repositioning for the core business unit, guiding the senior leadership group through this process, while also initiating and managing an organizational restructure.
  • Provided corporate guidance and strategic direction to the owners and senior leadership group.
  • Led senior team in critical re-tender process with Develop NS to secure prestigious bar and dining site on Halifax waterfront for additional three years
  • Developed and implemented marketing, social media, and corporate sales strategies. Achieving recognition as Best New Restaurant and Best New Bar at Coast's 'Best of Halifax' awards, based on public votes.
    Secured best social media program and best new restaurant honors from Restaurant Association of Nova Scotia.

National General Manager - Restaurant Associates

Compass Group Australia
Sydney, Australia
03.2016 - 07.2017
  • Company Overview: Compass Group PLC is the world’s leading catering & support services company. In Australia, Compass operates across eight industry sectors for annual revenue of CAD$1.5bn. Restaurant Associates (RA) is globally the leading sector brand for premium corporate, venue, and event catering.
  • Complete operational and strategic oversight of a nationwide AUD$90 million catering and event business.
  • Managed client and contract retention, all tender bid components, including sales presentations, negotiation of contracts, development of operational plans, and coordination of all support services.
  • Managed my senior team through a significant corporate restructure. Resulting in the establishment of an entirely new leadership group of five, within three months.
  • Led the new business acquisition of the National Australia Bank (NAB) contract through an open market tender process and re-negotiated the national contract for Westpac Banking Corporation.
  • Achieved year-on-year revenue growth of +8% and margin improvement of +35%.

Group Operations Manager, Consultant Contract

Iris Capital Group
Sydney, Australia
09.2015 - 03.2016
  • Company Overview: A leading Sydney-based hospitality & property group, Iris has owned & operated innovative hospitality businesses in Sydney for twenty years.
  • Operational responsibility across all businesses in terms of venue operations, events, HR, food and beverage menu development, marketing, gaming, financial reporting, maintenance, and compliance.
  • Developed initiatives related to cost control, including weekly beverage stock control systems. Three businesses with significant beverage cost concerns on arrival all corrected within one month.

National General Manager

Trippas White Group
Sydney, Australia
03.2013 - 09.2015
  • Company Overview: Trippas White Group is one of Australia's leading restaurant, events, and catering companies, providing exclusive catering services to some of Australia’s leading tourism and leisure facilities.
  • Complete accountability for the group’s division of seven retail hospitality venues across three states.
  • Strategic influence over all HR, business development, marketing, and brand plans, service delivery, and venue operations.
  • Developed new business concepts and actively sourced opportunities both in government tender-based submissions and standalone businesses.

Group Operations Manager

Merivale
Sydney, Australia
04.2010 - 03.2013
  • Company Overview: Merivale is Australia’s most decorated, successful and influential hospitality & event groups. With over 2,000 employees, the group owns and operates over sixty businesses, with revenue in excess of CAD $200 million.
  • Complete operational and strategic accountability for sixteen individual outlets.
  • Accountable for the full operational and financial performance of each business, strategic planning, marketing, brand development, event sales and management, PR, training, OH&S, HR, and legislative compliance.
  • Responsible for the security operations of the group, security personnel in excess of 150 crowd controllers. Engaged and managed risk management consultants to ensure best practices.
  • Achieved year-on-year sales growth of +8% and profitability of +12%.

Key Account Manager

Fosters Brewing Group Ltd
Sydney, Australia
05.2007 - 04.2010

General Manager

Keystone Hospitality Group
Sydney, Australia
10.2001 - 05.2007

Key Account Manager

Thompson Reuters
Sydney, Australia
09.1995 - 10.2001

Education

Bachelor of Business (B.Bus) - Marketing & Management

U.T.S.
Australia
01.1995

Graduated -

Sydney Church of England Grammar School (Shore School)
Australia
01.1991

Skills

  • Leadership
  • Operations oversight
  • Strategic planning
  • Cost control
  • Operational management
  • Organizational restructure and change
  • Team building
  • Leadership development
  • Performance management
  • Risk mitigation
  • Cross-functional team management

Residency

Permanent Resident of Canada

References

Available on request

Personal Information

Citizenship: Australian Citizen

Timeline

General Manager

Moxies Atlantic
04.2023 - 04.2025

General Manager

Royal Nova Scotia Yacht Squadron (RNSYS)
03.2019 - 01.2023

Director of Business Development, Consultant Contract

Legendary Hospitality Group
03.2018 - 12.2018

National General Manager - Restaurant Associates

Compass Group Australia
03.2016 - 07.2017

Group Operations Manager, Consultant Contract

Iris Capital Group
09.2015 - 03.2016

National General Manager

Trippas White Group
03.2013 - 09.2015

Group Operations Manager

Merivale
04.2010 - 03.2013

Key Account Manager

Fosters Brewing Group Ltd
05.2007 - 04.2010

General Manager

Keystone Hospitality Group
10.2001 - 05.2007

Key Account Manager

Thompson Reuters
09.1995 - 10.2001

Bachelor of Business (B.Bus) - Marketing & Management

U.T.S.

Graduated -

Sydney Church of England Grammar School (Shore School)

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