Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Developmental Services Worker II
Southeastern Residential Services
Residential Supervisor C
Southeast Residential Services
Fall River, MA
08.2016 - Current
Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
Coordinated all staffing schedules and made sure that each shift had adequate coverage.
Maintained individual records of emergency contacts and administrative support documentation for individuals.
Skilled in working in a fast paced environment,adapting to change and rising to challenges to best enhance the organization brand.
Hands on Residential Supervisor using management skills to oversee a duplex home and enhancing the lives of 8 individuals.
Ability to remain calm under pressure leveraging conflict resolution skills to maintain order.
Promoted positive relationships between residents and staff, fostered ongoing relationships with family.
Accomplished multiple tasks withing established timeframes
Managed budget, appointment scheduling, employee and event schedules.
Evaluated employee records and productivity to complete employee evaluations.
Direct Support Worker II
Southeastern Residential Services
Taunton/ Easton, MA
02.2013 - 08.2016
Assisted disabled clients to support independence and well-being.
Administered medication as directed by physician.
Monitored progress and documented patient health status changes to keep care team updated.
Developed rapport to create safe and trusting environment for care.
Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
Led individual or group recreational activities for enhanced interpersonal relationships and to foster organic friendships.
Integrated individuals into communities by organizing holiday and leisure activities.
Direct Support Professional
Southeastern Residential Services
Taunton , MA
10.2000 - 02.2013
Monitored progress and documented patient health status changes to keep care team updated.
Led individual or group recreational activities for enhanced living.
Assisted individuals with disabilities to support independence and well-being.
Developed rapport to create safe and trusting environment for care.
Maintained clean, safe and well-organized patient environment.
Recorded status and duties completed in logbooks for management.
Education
No Degree -
Bristol Community College
Fall River, MA
No Degree - Registered Nursing
Brockton Hospital School of Nursing
Brockton, MA
Medical Assistant
Fisher College
Taunton, MA
High School Diploma -
Dighton-Rehoboth Regional High School
North Dighton, MA
Skills
Excellent Communication
Problem-Solving
Dependable and Responsible
Attention to Detail
Interpersonal Communication
Strong teamwork and conflict resolution skills
Supervision of up to 20 Direct Care Staff over three shifts (currently 14)
Familiar with and participate in interviews and hiring process for Direct Care staff and LPN's
Strong familiarity with staff scheduling
Strong analytical and critical thinking skills
Strong time management and multitasking abilities
Accomplishments
Supervised team of 16-22 staff members
Training of new Residential Supervisors
Covering additional homes based on agency need
2021 recipient of the Commonwealth's Citation for Outstanding Performance
Timeline
Residential Supervisor C
Southeast Residential Services
08.2016 - Current
Direct Support Worker II
Southeastern Residential Services
02.2013 - 08.2016
Direct Support Professional
Southeastern Residential Services
10.2000 - 02.2013
Developmental Services Worker II
Southeastern Residential Services
No Degree -
Bristol Community College
No Degree - Registered Nursing
Brockton Hospital School of Nursing
Medical Assistant
Fisher College
High School Diploma -
Dighton-Rehoboth Regional High School
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