Scot Powell
Orwigsburg,PA
Summary
Seasoned Director of Operations with a proven track record at D&S Enterprises, adept in strategic planning and execution, enhancing operational efficiency, and fostering team leadership. Achieved significant cost savings and revenue growth through innovative process improvements and effective management. Excelled in customer relations, ensuring exceptional service standards.
Overview
23
23
years of professional experience
Work History
Director of Operations
D&S Enterprises
01.2001 - 06.2024
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
Director of Food and Beverage
Holiday Inn Morgantown
02.2006 - 11.2007
- Increased overall guest satisfaction by revamping menus and introducing innovative food and beverage offerings.
- Coordinated seamless event execution for both small-scale gatherings and large-scale banquets or conferences.
- Fostered a culture of continuous improvement, conducting regular staff performance evaluations and providing targeted feedback.
- Launched successful special events programming to drive additional revenue streams during off-peak times.
- Maximized profitability with cost control measures, optimizing purchasing processes and reducing waste.
- Delivered exceptional guest experiences through personalized service offerings tailored to individual preferences and dietary requirements.
- Expanded catering services portfolio by identifying niche markets for growth opportunities within the local area.
- Enhanced revenue growth by developing strategic marketing campaigns targeting local and regional clientele.
- Revolutionized food presentation techniques resulting in visually appealing dishes that garnered positive reviews from patrons.
Restaurant Owner/Operator
Towne Crier Cafe
09.2001 - 11.2005
- Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
- Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
- Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
- Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
- Boosted revenue through targeted marketing campaigns, special events, and promotions.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Increased restaurant profitability with cost-effective inventory management and strategic pricing strategies.
- Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
- Developed strong relationships with vendors to secure favorable pricing agreements, ensuring timely deliveries of quality products.
Education
No Degree - Business Administration And Management
Fairliegh Dickenson University
Mendham, NJ09-1984
High School Diploma -
Morris Hills High School
Rockaway, NJ06-1983
Skills
- Operational efficiency
- Operations oversight
- Strategic planning
- Strategic planning and execution
- Business management
- Process improvement
- Cost control
- Leadership training
- Performance analysis
- Financial controls implementation
- Operations management
- Team leadership
- Decision-making
- Staff training/development
- Customer service management
- Customer relations
- Effective leader
- Performance evaluation and monitoring
- Staff development
- Policy development and enforcement
- Management team building
- Goal setting
- Delegating work
- Inventory control
- Business growth initiatives
- Inventory management
- Cost analysis and savings
- Product development
Timeline
Director of Food and Beverage
Holiday Inn Morgantown
02.2006 - 11.2007
Restaurant Owner/Operator
Towne Crier Cafe
09.2001 - 11.2005
Director of Operations
D&S Enterprises
01.2001 - 06.2024
No Degree - Business Administration And Management
Fairliegh Dickenson University
High School Diploma -
Morris Hills High School
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