Summary
Overview
Work History
Education
Skills
Timeline
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SCOT STANGER

Herriman,UT

Summary

Experienced professional with a strong background in managing implementation projects. Skilled in leading cross-functional teams to improve processes and elevate client satisfaction levels. Demonstrates effective communication and problem-solving skills across all project phases. Proven track record of success in delivering results and driving project success.

Overview

6
6
years of professional experience

Work History

Implementation Manager

HealthEquity
08.2019 - 05.2025
  • Setup new Client for HSA, FSA, HRA
  • Troubleshoot implantation problems and issues.
  • Managing 30-45 implementation projects at a time
  • Fill out plan application, portal training for client
  • Having to understand all Laws around the setup an implementation of said account
  • Managed multiple simultaneous implementations with minimal supervision, demonstrating strong organizational skills and adaptability.
  • Established effective communication channels between internal teams and external clients to facilitate smooth project execution.
  • Oversaw implementation lifecycle processes based on organizational needs, regulatory requirements, and customer demand.

Member Services

HealthEquity
08.2020 - 08.2022
  • Educate members with HSA, FSA and HRA accounts. To help them best understand benefits of having and using accounts.
  • Educate on Member portal, allowing member to become more self-sufficient and more satisfied with their HealthEquity experience.
  • Adhere to strict quality assurance guidelines
  • Educating callers on importance of contributing to HSA accounts
  • Top educator on team for contribution campaign
  • Tops Position Leaning and Development team
  • Facilitate Webinars educating on HSA, FSA, LPFSA, DCRA, Commuter

Education

Human Resources Professional (PHR) -

Salt Lake Community College
SLC, UT
03.2019

MBA - undefined

Westminster College
SLC, UT
01.2014

Bachelor of Science - Speech Language Pathology

University of Utah
SLC, UT
05.2012

Skills

  • Scheduling meeting with clients for welcome call and portal training
  • Update and maintain client check list as part of implementation process
  • Sending out application for Adobe Docusign
  • Able to maintain 41 out of 5 in post implementation survey
  • Skilled and proficient in Microsoft suite (Excel, PowerPoint, Word, and Outlook)
  • Had to work cross departmental for complex implementations
  • Excellent ability to generate ideas, prioritize and manage several different tasks at once

Timeline

Member Services

HealthEquity
08.2020 - 08.2022

Implementation Manager

HealthEquity
08.2019 - 05.2025

MBA - undefined

Westminster College

Human Resources Professional (PHR) -

Salt Lake Community College

Bachelor of Science - Speech Language Pathology

University of Utah

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