Organized and dedicated Administrative Assistant Manager with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Office Staff Assistant Manager
SnS Roofing And Construction
01.2021 - 12.2023
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Collaborated with team members to complete projects on time and under budget for increased productivity.
Reduced errors in data entry by implementing a thorough proofreading process, ensuring the accuracy of information.
Assisted in training new staff members, enabling them to quickly integrate into the team and contribute effectively.
Managed calendars and scheduled appointments for multiple supervisors, resulting in better time management across the team.
Saved company resources by efficiently utilizing office supplies and equipment, identifying cost-saving opportunities where possible.
Provided exceptional customer service to clients over phone and email communications, leading to improved client satisfaction ratings.
Organized travel arrangements for staff members attending conferences or meetings, ensuring smooth logistics and minimizing expenses.
Maintained an accurate filing system for easy access to essential documents when needed, improving overall office organization.
Prepared detailed reports on various projects, allowing management to make informed decisions based on accurate data analysis.
Contributed to a positive work environment through effective communication skills and proactive problem-solving abilities.
Conducted research tasks as requested by supervisors, providing valuable insights that informed decision-making processes within the organization.
Managed confidential information with discretion while maintaining adherence to company policies regarding privacy protection procedures.
Streamlined invoice processing workflows, reducing processing time and increasing overall accounts payable efficiency within the department.
Managed daily data entry and kept clerical information accurate and up-to-date.
Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
Develop and implement audit plans and programs.
Analyze financial and operational data to identify areas of risk.
Identify and document internal control weaknesses.
Evaluate the adequacy and effectiveness of internal controls.
Develop and document audit findings.
Pastry Chef
Gourmet Goodies
08.2020 - 01.2021
Enhanced customer satisfaction by creating visually appealing and delicious pastries.
Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
Collaborated with the culinary team to create unique dessert offerings that complemented main dishes.
Implemented efficient production techniques, reducing waste and improving overall pastry quality.
Maintained a clean and organized kitchen workspace, ensuring compliance with health regulations.
Mentored junior staff members in pastry techniques, fostering a supportive work environment and increasing their skillsets.
Streamlined inventory management processes to minimize food spoilage while maintaining adequate stock levels.
Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
Received numerous accolades from customers for exceptional taste and presentation of pastries, resulting in increased word-of-mouth referrals.
Elevated the bakery''s reputation through participation in community events and culinary competitions showcasing artisanal pastries expertise.
Assisted in budget management by tracking expenses related to ingredients procurement, kitchen equipment maintenance, and labor costs effectively controlling operational expenditures.
Optimized ingredient usage by incorporating seasonality into recipe planning which not only improved freshness but also reduced costs.
Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
Personalized creations for holidays, weddings, graduations, and personal events.
Oversaw purchasing, storage, and use of kitchen supplies.
Managed in-store, pick-up orders and catering needs.
Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
Trained kitchen staff to perform various preparation tasks under pressure.
Collaborated with vendors and suppliers to obtain quality recipe ingredients while adhering to company budgets.
Prepared dough for variety of pastries, cakes and breads.
Cut and shaped dough for pies, rolls and other pastries.
Cleaned and maintained kitchen equipment and oven.
Packaged finished products for sale.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Teacher
Robertsdale United Methodist Church
10.2017 - 05.2020
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.
Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Graded and evaluated student assignments, papers, and course work.
Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
Participated in parent teacher conference to discuss developments of students and increase support.
Advised and counseled students to help them develop skills and knowledge required to succeed.