Scott

I manage and service over a hundred different contracts. Begin my day by inspecting work truck for damage then stocking it with any tools or products necessary for completing dispatched jobs. Then I map my route to the varying service calls and scheduled maintenance of all pest related equipment and concerns including client escalations as well as new and existing contracted locations both residential and commercial.

As a crisis escalation technician I handled all complex installations or customer service escalations as well as most commercial clients. Everything from installing satellite service for a 10 bedroom estate with wi-fi activation to resolving customer related escalations by resolving ongoing issues.