Scott Albert

• Consulted with customers to assess needs and propose optimal solutions.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Input income and expense details into database to track business finances and address variances.
• Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
• Remained up-to-date on current trends and pricing.
• Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.

*Transported (drove) Class A, B, B+ and C motorhomes and commercial specialty trucks from Elkhart, IN to delivery points across the US and Canada.

*Maintained safe work environment and confirmed current compliance with OSHA, FMVSS and other governmental regulations.

• Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
• Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
• Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
• Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
• Greeted customers, helped locate merchandise and suggested suitable options.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.

- Contracted to Ford Motor Company for the purpose of training Ford Dealers to include Ford Branded accessories as part of their new car sales process in 5 southeastern states. Extensive travel.

_ Encouraged dealers to "pre-load" heavily purchased accessories such as bed liners GPS systems for the purpose of attaining Ford's accessory sales goals.

- Trained dealership sales staffs on the most productive "feature and benefit" sales techniques on Ford's most requested accessory items.