Seeking a challenging position where my experience and abilities can be utilized for mutual benefit with an opportunity for advancement within a growing company.
Overview
16
16
years of professional experience
Work History
General Manager
Crossroads Kitchen
09.2022 - Current
Manage daily operations, payroll, analyze monthly P&L statement, restaurant accounting, ongoing marketing and menu creation to drive traffic, oversee facility maintenance and repairs, weekly/monthly product inventory, place all LBW and beverage orders, manage 3rd party delivery services, private events booking, employee staffing, complete quarterly staff reviews, coordinate training, labor management and scheduling, create beverage program & seasonal craft cocktails, guest relations, ensure a high level of guest service
Manage daily operations, payroll, analyze monthly P&L statement, restaurant accounting, oversee facility maintenance and repairs, weekly product inventory, place weekly food and LBW orders, employee staffing, coordinate employee training, labor management and scheduling, guest relations, ensure a high level of guest service
Aloha Proficient / OpenTable Proficient
Supervisor/Corporate Trainer
Paul Martin’s American Grill
11.2012 - 12.2014
Open new restaurants, train new employees, fine dining standards, supervise FOH staff, serve restaurant guests, taking orders, delivering food to tables, assist bussers, continuous side work, wine knowledge, money handling, provide excellent guest service
Server Manager
Rocco’s Tavern
06.2009 - 12.2012
Supervise service staff, opening the restaurant, serve restaurant guests, taking orders, expediting food, delivering food to tables, assist bussers, bartending, restock bar, money handling, assist in scheduling, deal with guest relations, provide excellent guest service
Education
Court of Master Sommeliers - Level 1 Sommelier
High School -
Mountain View High School
Mesa, AZ
05.1999
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Efficient multi-tasker
Team leadership
Customer relations
Relationship building
Time management
Effective leader
Timeline
General Manager
Crossroads Kitchen
09.2022 - Current
Wine Manager/AGM
Flemings Steakhouse
08.2021 - 09.2022
Assistant General Manager
Morton’s The Steakhouse
09.2013 - 09.2021
Supervisor/Corporate Trainer
Paul Martin’s American Grill
11.2012 - 12.2014
Server Manager
Rocco’s Tavern
06.2009 - 12.2012
High School -
Mountain View High School
Court of Master Sommeliers - Level 1 Sommelier
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