Scott Andrews
Lutz,FL
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 15 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
23
23
years of professional experience
Work History
Owner
Lutz Ace Hardware
01.2012 - Current
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed all aspects of extensive store Inventory.
Owner
Sunshine Pool Service & Supply
01.2005 - 01.2012
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Establish efficient service routes
Sales Associate
Ferguson Enterprises LLC
08.2000 - 06.2005
- Developed strong relationships with key customers, resulting in increased repeat business.
- Implemented feedback from management to continuously improve sales techniques and overall performance.
- Supported the development of new sales trainees by sharing best practices and offering guidance when needed.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
Bachelor of Science - Business Administration
SUNY College At Oswego
05.1998
Skills
- Business Management
- Regulatory Compliance
- Administrative Oversight
- Business Development
- Operations Management
- Organizational Skills
- Leadership Abilities
- Employee Development
- Financial Planning
Timeline
Owner
Lutz Ace Hardware
01.2012 - Current
Owner
Sunshine Pool Service & Supply
01.2005 - 01.2012
Sales Associate
Ferguson Enterprises LLC
08.2000 - 06.2005
Bachelor of Science - Business Administration
SUNY College At Oswego
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