SCOTT APPLEQUIST
Dallas,TX
Summary
Motivated and organized self-starter with 5+ years of experience in customer service management and operations planning. Strong knowledge of general construction practices. Goal is to contribute to Atkore as an Inventory Coordinator, ensuring operations are on schedule and on budget while maintaining quality and integrity.
Overview
19
19
years of professional experience
Work History
Inventory Control/Production & Receiving Manager
Legrand North America/Connectrac
08.2021 - Current
- Responsible for purchasing all raw components for current systems and keeping constant flow of material on the shelf while decreasing overstock
- Maintained open communication with all vendors while working through global supply chain shortages
- Analyze weekly demand to determine production schedule for kitted material constructed in house
- Work closely with warehouse operations to ensure material is kitted and on the floor to fulfill orders in within quoted time frame.
- Conduct cycle counts and audits of inventories to identify and resolve discrepancies in records.
- Manage inbound receiving departments.
- Collaborate with other department leads to develop cross-functional strategies for maximizing warehouse performance.
- Operate forklifts, lift trucks, and hand trucks to move items
Customer Support Team Supervisor
Legrand North America/Connectrac
02.2016 - 08.2021
- Created the current customer support team SOP
- Drove change and improvement for customer support team by identifying enhancements and forwarding suggestions to senior leadership.
- Responsibilities included answering incoming calls and email requests for quotes and orders; processing returns and issuing credit memos; locating missing material and addressing all customer concerns.
- Developed comprehensive training materials for new team members, improving onboarding efficiency and overall team performance.
- Elevated customer satisfaction and loyalty by taking ownership of customer issues and following through to resolution.
Operations Manager
Medsharps & Marshall Shredding
02.2012 - 11.2015
- Managed daily operations effectively, ensuring timely completion of routes and accurate reporting of results for the North Texas branch.
- Established route efficiency by analyzing and optimizing daily schedules.
- Maintained OSHA recordkeeping processes, ensuring accurate documentation for auditing.
- Ensured timely collection and transportation of collected medical waste to the processing facility, minimizing potential exposure risks.
- Reduced downtime by promptly identifying and addressing equipment issues.
Swimming Pool Builder/Technician
Performance Distributors
03.2009 - 08.2010
- Enhanced residential and commerical client satisfaction by delivering high-quality pool construction tailored to their specific needs.
- Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication during all phases of a project.
- Completed basic maintenance and repairs to keep pools functioning properly.
- Identified potential problems proactively during routine checks and performed preventive maintenance accordingly.
Apprentice
General Contractor
01.2007 - 01.2009
- Demonstrated adaptability in learning new skills quickly while working alongside more experienced general contractors on various construction projects.
- Assisted in installation of drywall, insulation, piping, electrical wiring, and other components to facilitate efficient progress on construction projects.
- Provided essential support during demolition phases by safely dismantling structures using power tools or heavy machinery as needed while adhering to established safety protocols.
- Installed drywall, siding and other structural components.
Local 1298 Laborer; Heavy Road Construction
Posillico Civil Inc.
01.2006 - 01.2009
- Worked major road construction projects on Long Island, NY millings roads and re-paving with asphalt
- Aided the preparation of construction sites, clearing debris, setting up necessary equipment, and organizing materials for efficient workflow.
- Facilitated and directed smooth traffic flow around construction zones, setting up appropriate signage and barriers for public and crew safety.
Education
High School Diploma -
Oyster Bay High School
Oyster Bay, NY05.2006
Some College (No Degree) -
SUNY Cortland
Cortland, NYSkills
- Daily Operations Management
- Inventory Audits, Distribution & Reconciliation
- Shipping, Delivery, Receiving & Return Processing
- Production Process Improvement
- Vendor Relations & PO Management
- Cycle Counting
- Demand Forecasting
- Maintaining Warehouse Safety Practices
- Microsoft Excel
- SAP Business One
- Effective Verbal & Written Communication
Timeline
Inventory Control/Production & Receiving Manager
Legrand North America/Connectrac
08.2021 - Current
Customer Support Team Supervisor
Legrand North America/Connectrac
02.2016 - 08.2021
Operations Manager
Medsharps & Marshall Shredding
02.2012 - 11.2015
Swimming Pool Builder/Technician
Performance Distributors
03.2009 - 08.2010
Apprentice
General Contractor
01.2007 - 01.2009
Local 1298 Laborer; Heavy Road Construction
Posillico Civil Inc.
01.2006 - 01.2009
High School Diploma -
Oyster Bay High School
Some College (No Degree) -
SUNY Cortland
Similar Profiles
Elizabeth KerrElizabeth Kerr
Senior Account Representative at Legrand North AmericaSenior Account Representative at Legrand North America
XOCHIL ANGUIANOXOCHIL ANGUIANO
Logistics Lead at Legrand North AmericaLogistics Lead at Legrand North America
Edward FialkowskiEdward Fialkowski
Retired Operations Manager at Legrand North & Central AmericaRetired Operations Manager at Legrand North & Central America