Seeking a role to enhance knowledge of WMS processes and procedures. Aiming to develop project management skills while leading and mentoring team members.
Overview
34
34
years of professional experience
Work History
Scrum Master
Nike, Inc
11.2017 - 06.2025
Manage two team with 20 analysts supporting 8 DC's across North America.
Improved team efficiency by implementing Agile and Scrum methodologies for project management.
Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
Led sprint reviews and planning meetings to promote full team engagement.
Sr. Business System Analyst
Nike, Inc.
10.2011 - 11.2017
Conducted comprehensive testing processes for quality assurance, minimizing post-deployment issues and improving end-user satisfaction.
Achieved successful system deployments by coordinating cross-functional teams throughout all stages of development.
Developed customized reports, meeting specific department needs while ensuring data accuracy and accessibility.
Managed complex projects from inception to completion, ensuring timely delivery within budget constraints.
Elicited and clearly documented business and system requirements.
Evaluated vendor proposals for new software implementations, selecting solutions that aligned with company objectives and budgetary limitations.
BAS Reporting Manager
Nike-Memphis
06.2008 - 10.2011
Manage a reporting team of 6 developers tasked with supporting data reporting and application development for the Nike TN DC's.
Coordinate business priorities and lead decision making processes to deliver business solutions to Operations.
Utilized Cognos 8, Hyperion, MS Access to develop reports based on business requirements defined by internal as well as external customers.
Manage various projects as a PM and an individual contributor.
Print Operations Lead
Nike-Memphis
05.2006 - 05.2008
Manage Print Operations for the Shelby and Winchester facilities. This entailed managing a staff of 7 employees and coordinating issue resolution with management.
Work with software vendors on testing and design of label layouts and support label software, Planet Press.
Work with label vendors on testing and evaluation of new label products and designs. Work with vendors and business representatives to ensure issue resolution.
Work with WMS systems groups to resolve printing issues and changes required to meet business objectives.
Continue to support KRONOS and development applications as needed to meet business goals.
Project manager for implementation of KRONOS-IHM and Printer Replacement at Winchester.
Performed quality control and monitored production efforts.
Evaluated customer needs and feedback to drive product and service improvements.
Recruited and trained 2 new employees in 2007.
Enhanced team productivity by providing ongoing training and development opportunities.
Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
Planned operations and activities, and led projects.
Implementation/Application Development Engineer
Nike-Memphis
01.2002 - 05.2006
Application development using Visual Basic 6.0, MS Access and SQL server.
KRONOS Timekeeping application administrator, KRONOS RST Application Specialist and trainer.
BRD-Loftware Printer setup and support.
Experience in the following application/languages: Loftware, Label Matrix, ZPL (Zebra printer Language), VGL (QMS Graphic Language).
IT Desktop Technician
Nike-Memphis
01.2000 - 01.2002
Provide technical support for all user related hardware and software issues.
Design department specific software for monitoring RF Cage equipment tracking.
Troubleshoot and correct network connectivity issues.
District Service Manager
Peak Technologies
01.1996 - 01.2000
Manage a team of 12 service technicians covering 4 states.
Responsible for service contract renewals for large customer base.
Responsible for training all new team members throughout the Southeast.
Interface with all levels of management and customers.
Perform routine preventative maintenance based on service contract parameters as well as handle service calls
Senior Customer Engineer
Peak Technologies
01.1991 - 01.1996
Responsible for on-site service and preventative maintenance of Printronix and Zebra printers.
Troubleshoot programming and technical issues associated with printer problems.