Scott Baker
Middletown,MD
Summary
Accomplished Project and Operations Manager with a proven track record at Alcatel-Lucent, enhancing business growth through strategic project planning and development. Skilled in fostering team collaboration and achieving over 95% on-time project completion rates. Excels in project scheduling and leadership, driving process improvements and operational cost reductions.
Overview
42
42
years of professional experience
Work History
Project Manager
MCA
03.2016 - 08.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Project Manager
Alcatel-Lucent
03.2008 - 02.2016
- Identified plans and resources required to meet project goals and objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout project lifecycle.
- Provided detailed project status updates to stakeholders and executive management.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Operations Manager
Alcatel-lucent
02.1998 - 03.2008
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Operations Manager
ADC Telecommunications
01.1996 - 04.1998
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Reduced turnaround time for project completion through effective resource allocation and team management.
Field Service Operations Manager
Hekimian Laboratories Inc.
03.1982 - 04.1996
- Built a culture of continuous improvement by encouraging innovation from team members at all levels of the organization.
- Achieved consistent on-time project completion by effectively managing schedules, resources, and budgets.
- Negotiated beneficial contracts with suppliers/vendors resulting in cost savings without sacrificing quality or reliability.
- Reduced operational costs by optimizing resource allocation and closely monitoring expenses.
Education
Associate of Arts - Electronics
Arundel Insitute of Technoly
Baltimore, MD01.1982
Skills
- Project Management
- Project Planning
- Project planning and development
- Project Scheduling
Timeline
Project Manager
MCA
03.2016 - 08.2024
Project Manager
Alcatel-Lucent
03.2008 - 02.2016
Operations Manager
Alcatel-lucent
02.1998 - 03.2008
Operations Manager
ADC Telecommunications
01.1996 - 04.1998
Field Service Operations Manager
Hekimian Laboratories Inc.
03.1982 - 04.1996
Associate of Arts - Electronics
Arundel Insitute of Technoly
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